2014 Mercedes-Benz Sprinter 2500 Air bags Problems
- Complaints
- 15about this part
- Share
- 39%of 38 total for the year
- Median mileage
- 12,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the air bags of the 2014 Mercedes-Benz Sprinter 2500, 39% of the 38 complaints for this model year. Where a mileage was given, the median is 12,000 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was provided a notice of an airbag recall over two years ago on a three year old vehicle. The dealers says they have been waiting for parts. I have called mercedes national and they said there is nothing I can do. It appears nothing is happening and no one has a solution yet I drive a vehicle everyday all day that could explode on me and send metal fragments into my face and neck. This is stressfull and I have send a letter to my family members to document this and sue all involved if I end up passing away over this while waiting in limbo. …”
NHTSA complaint #11055013, filed 2017-12, 5,000 miles“Received a letter from mb in january saying parts are now available for NHTSA recall #16v077. Dealer says no parts available yet. Mb says a second letter will say when parts are available. It is difficult to know who's on first.”
NHTSA complaint #11067184, filed 2018-02, 50,000 miles“Takata recall - notified of recall february 11, 2016. As of nov. 2017 (more than one year later) remedy is still not available from the manufacturer. Over a full year waiting for remedy and counting, with not even an eta in sight. Unacceptable!”
NHTSA complaint #11043760, filed 2017-11, 12,000 miles“I have been waiting for the takata airbags to be replaced for over a year. I am working with fairfield mercedes (fairfield california) and still no parts. Is this true or am I being delayed by the dealer?”
NHTSA complaint #11122940, filed 2018-08“Takata recall. The contact owns a 2014 Mercedes-Benz SPRINTER 2500. The contact received notification of NHTSA campaign number: 16v077000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #10925061, filed 2016-11Related recalls
- 19V004000Jan 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These…Covers: Mercedes-Benz Sprinter 2500 2014–2017, Sprinter 3500 2014–2017, Freightliner Sprinter 2500 2014–2017 +1 more
- 17V093000Feb 10, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles…Covers: Mercedes-Benz Sprinter 2500 2013–2016, Sprinter 3500 2013–2016, Freightliner Sprinter 2500 2013–2016 +1 more
- 16V077000Feb 10, 2016Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31…Covers: Mercedes-Benz Sprinter 2500 2010–2014, Freightliner Sprinter 3500 2007–2014, Sprinter 2500 2007–2014 +3 more
Related service bulletins
- 10236008Apr 4, 2016Important safety recall information.
- 10235998Feb 26, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235993Feb 19, 2016recall campaign announcement.
- 10235997Feb 12, 2016Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing…
- 10235992Feb 11, 2016Takata airbag recall campaign announcement
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 5% |
| 2021 | 2 | 4% |
| 2020 | 1 | 1% |
| 2019 | 2 | 3% |
| 2016 | 9 | 32% |
| 2015 | 3 | 13% |
| 2014 | 15 | 39% |
| 2013 | 11 | 52% |
| 2012 | 2 | 25% |
| 2011 | 4 | 29% |
| 2010 | 4 | 29% |
Other parts of the 2014 Mercedes-Benz Sprinter 2500
8 complaintsBrakes
3 complaintsElectrical system
3 complaintsFuel system
3 complaintsOther or unknown
3 complaintsVehicle speed control
3 complaintsTransmission and drivetrain
2 complaintsEngine cooling
1 complaintsExterior lighting
1 complaintsBody and structure
1 complaints
← All problems reported for the 2014 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology