2020 Mercedes-Benz Sprinter 2500 Other or unknown Problems
- Complaints
- 9about this part
- Share
- 11%of 80 total for the year
- Median mileage
- 7,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the other or unknown of the 2020 Mercedes-Benz Sprinter 2500, 11% of the 80 complaints for this model year. Where a mileage was given, the median is 7,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Power steering hose is not long enough, is poorly connected/clamped, and has been disconnecting from multiple of these vehicles, causing an immediate emergency situation (loss of power steering), and an immediate vehicle breakdown. Mercedes is aware of this issue but has thus far failed to address it”
NHTSA complaint #11414689, filed 2021-05, 7,000 miles“We purchased this vehicle used from Mercedes-Benz of Stockton, CA in September 2021. Mercedes Benz has been unable to complete the recall after numerous attempts at the dealership and contacting customer care after 3 months. We cannot use the vehicle for our business with an open recall and Mercedes-Benz does not have a fix.”
NHTSA complaint #11440024, filed 2021-11“The vehicle was delisted on Turo due to a recall. We contacted the dealer right away and they said there is no service required at the moment and we can continue to drive vehicle. We were advised to I understand, in that case you need to call or file a complaint with NHTSA directly.”
NHTSA complaint #11491844, filed 2022-11“Cross wind assist if really dangerous. Very little cross wind and it hit the brakes really hard, the van fish tails and slows down so much people will rear end me. Date is last time it happened but it's been doing this since we got this vehicule. Very well know problem across many Sprinter owners. There's currently no way to disable this feature for the driver. Also have an older sprinter without this feature and it's unnecessary.”
NHTSA complaint #11460698, filed 2022-04“Cross wind assist kick on for random reason, not able to disable this feature. It slams on the brake dropping my speed by 10MPH with vehicle almost rear ending me. At times it steers the vehicle in such a way that it almost fish tail.”
NHTSA complaint #11518095, filed 2023-04Related service bulletins
- 11038170Sep 19, 2026Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles…
- 11035563Jul 1, 2026ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The…
- 11024928Oct 6, 2025The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for…
- 11023983Sep 26, 2025Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu…
- 11022498Aug 12, 2025Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio…
- 11009856Oct 17, 2024Complaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28)…
- 11008717Sep 25, 2024Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28)…
- 10205151Nov 7, 2016Coolant, vacuum, temperature fault codes.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 25% |
| 2023 | 4 | 21% |
| 2022 | 8 | 20% |
| 2021 | 6 | 13% |
| 2020 | 9 | 11% |
| 2019 | 9 | 13% |
| 2018 | 2 | 14% |
| 2017 | 1 | 8% |
| 2016 | 2 | 7% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 1 | 5% |
| 2012 | 2 | 25% |
| 2011 | 3 | 21% |
| 2010 | 1 | 7% |
Other parts of the 2020 Mercedes-Benz Sprinter 2500
20 complaintsTransmission and drivetrain
18 complaintsEngine
15 complaintsForward collision avoidance
14 complaintsBrakes
12 complaintsSteering
8 complaintsLane departure
7 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsBack-over prevention (rear camera)
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsSeats
2 complaints
← All problems reported for the 2020 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology