Recall 19V695000: 2018–2019 Freightliner Sprinter 3500 and 7 other models
- Report received
- Oct 2, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 1,232vehicles
- Model years
- 2018–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Possible consequence
An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2018 Freightliner Sprinter 15000 complaints
- 2019 Freightliner Sprinter 15000 complaints
- 2018 Freightliner Sprinter 25002 complaints
- 2019 Freightliner Sprinter 25004 complaints
- 2018 Freightliner Sprinter 35000 complaints
- 2019 Freightliner Sprinter 35000 complaints
- 2018 Freightliner Sprinter 45000 complaints
- 2019 Freightliner Sprinter 45001 complaints
- 2018 Mercedes-Benz Sprinter 15002 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2018 Mercedes-Benz Sprinter 250014 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2018 Mercedes-Benz Sprinter 35009 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2018 Mercedes-Benz Sprinter 45000 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.