Recall 19V716000: 2019 Mercedes-Benz Sprinter 2500 and 7 other models
- Report received
- Oct 8, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 153vehicles
- Model years
- 2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Possible consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Freightliner Sprinter 15000 complaints
- 2019 Freightliner Sprinter 25004 complaints
- 2019 Freightliner Sprinter 35000 complaints
- 2019 Freightliner Sprinter 45001 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.