2020 Mercedes-Benz Sprinter 3500 Back-over prevention (rear camera) Problems
- Complaints
- 1about this part
- Share
- 8%of 13 total for the year
- Median mileage
- 125miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the back-over prevention of the 2020 Mercedes-Benz Sprinter 3500, 8% of the 13 complaints for this model year. Where a mileage was given, the median is 125 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that while driving at an undisclosed speed, the cruise control and Forward Collision Avoidance would not activate as needed. The dealer was made aware of the recalls but informed the contact that appointments were not available until March 2022. The vehicle was not diagnosed nor repaired. …”
NHTSA complaint #11442279, filed 2021-12, 125 milesRelated recalls
- 22V281000Apr 27, 2022Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display…Covers: Mercedes-Benz Sprinter 3500 2019–2021, Sprinter 2500 2019–2021, Sprinter 1500 2019–2021 +5 more
- 21V077000Feb 17, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system…Covers: Mercedes-Benz Sprinter 3500 2019–2020, Sprinter 2500 2019–2020, Sprinter 1500 2019–2020 +5 more
Related service bulletins
- 10186143Dec 3, 2020Various complaints in connection with reversing camera, fault code FR8
- 10181189Sep 9, 2020Retrofitting of reversing camera - help lines/guide- lines are not displayed or are displayed incorrectly
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 8% |
Other parts of the 2020 Mercedes-Benz Sprinter 3500
6 complaintsBrakes
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsOther or unknown
2 complaintsBody and structure
2 complaintsElectronic stability control
1 complaintsExterior lighting
1 complaintsSeats
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology