Recall 22V281000: 2019–2021 Freightliner Sprinter 4500 and 7 other models
- Report received
- Apr 27, 2022
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 12,086vehicles
- Model years
- 2019–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Possible consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Freightliner Sprinter 15000 complaints
- 2020 Freightliner Sprinter 15000 complaints
- 2021 Freightliner Sprinter 15000 complaints
- 2019 Freightliner Sprinter 25004 complaints
- 2020 Freightliner Sprinter 25007 complaints
- 2021 Freightliner Sprinter 25000 complaints
- 2019 Freightliner Sprinter 35000 complaints
- 2020 Freightliner Sprinter 35000 complaints
- 2021 Freightliner Sprinter 35001 complaints
- 2019 Freightliner Sprinter 45001 complaints
- 2020 Freightliner Sprinter 45000 complaints
- 2021 Freightliner Sprinter 45000 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2020 Mercedes-Benz Sprinter 15005 complaints
- 2021 Mercedes-Benz Sprinter 15009 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2020 Mercedes-Benz Sprinter 250080 complaints
- 2021 Mercedes-Benz Sprinter 250045 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2020 Mercedes-Benz Sprinter 350013 complaints
- 2021 Mercedes-Benz Sprinter 35008 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
- 2020 Mercedes-Benz Sprinter 45001 complaints
- 2021 Mercedes-Benz Sprinter 45000 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.