2020 Mercedes-Benz Sprinter 3500 Brakes Problems
- Complaints
- 3about this part
- Share
- 23%of 13 total for the year
- Median mileage
- 6,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the brakes of the 2020 Mercedes-Benz Sprinter 3500, 23% of the 13 complaints for this model year. Where a mileage was given, the median is 6,000 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The above are wouldn't allow me to place a check mark in the appropriate boxes. In the Standard Vehicle Components and ADAS sections, I was unable to check the boxes, but our vehicle contains ALL of the items in the first and second sections. The vehicle was dropped off at Lazy Days, Tampa on October 21, 2022 and so far they have been unable to provide an estimate or advise when we may receive our repaired motorhome. This dealer has a reputation for very poor follow-up. If you provide an email, I can send you the items to be checked. …”
NHTSA complaint #11497581, filed 2022-12“The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated that the message “Brake Assist Inoperable - See Owner’s Manual” message was displayed. The warning light remained illuminated for several miles before turning off. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that there was a low sensor, approximately 1.5 centimeters, and the sensor was adjusted. The fault code displayed was C174AFB on two diagnostic tests. The vehicle was repaired but the failure recurred. …”
NHTSA complaint #11528852, filed 2023-06, 6,000 miles“This vehicle suspends cruise control and breaking assist without notice. These systems become unavailable sometimes for days. While driving downhill, you suddenly lose speed control requiring excessive manual breaking. The problem is dangerous because you suddenly lose the ability to maintain cruise control. Breaking assist is lost and suddenly appearing people, bicycles or cars are at risk. A call to the manufacture, Mercedes-Benz yielded no help. They said they had never heard of this problem.”
NHTSA complaint #11472515, filed 2022-07Related recalls
- 21V152000Mar 10, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that…Covers: Mercedes-Benz Sprinter 3500 2019–2020, Sprinter 2500 2019–2020, Sprinter 1500 2019–2020 +5 more
- 20V802000Dec 21, 2020Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes…Covers: Mercedes-Benz Sprinter 3500 2019–2020, Sprinter 2500 2019–2020, Sprinter 1500 2019–2020 +5 more
- 20V631000Oct 14, 2020Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may…Covers: Mercedes-Benz Sprinter 3500 2020, Sprinter 2500 2020, Sprinter 1500 2020 +1 more
Related service bulletins
- 11038169Sep 29, 2026Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up…
- 10194375Apr 12, 2021Replace Rear Brake Calipers
- 10187497Jan 25, 2021Rear brake calipers
- 10205151Nov 7, 2016Coolant, vacuum, temperature fault codes.
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 6% |
| 2022 | 2 | 22% |
| 2021 | 3 | 38% |
| 2020 | 3 | 23% |
| 2019 | 6 | 22% |
| 2018 | 3 | 33% |
| 2017 | 5 | 18% |
| 2016 | 14 | 23% |
| 2015 | 13 | 35% |
| 2014 | 15 | 27% |
| 2013 | 8 | 18% |
| 2012 | 1 | 5% |
Other parts of the 2020 Mercedes-Benz Sprinter 3500
6 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsOther or unknown
2 complaintsBody and structure
2 complaintsBack-over prevention (rear camera)
1 complaintsElectronic stability control
1 complaintsExterior lighting
1 complaintsSeats
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Mercedes-Benz Sprinter 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology