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BrakesPart report

2021 Mercedes-Benz Sprinter 3500 Brakes Problems

Complaints
3about this part
Share
38%of 8 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the brakes of the 2021 Mercedes-Benz Sprinter 3500, 38% of the 8 complaints for this model year. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Mercedes Dealership is refusing to get the vehicle in to make this safety recall repair in a timely manner. I have been told that i will need to wait for over a month just to drop the vehicle off with no time frame given in terms of how long the vehicle will be gone while being repaired.”

NHTSA complaint #11660365, filed 2025-05

“I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back structure. How it started to move was a complete mystery to me as it was in park and I had just started the vehicle a few seconds prior. While doing some research, I saw an article in an auto blog forum about Sprinter Van roll-aways. …”

NHTSA complaint #11501434, filed 2023-01

Related recalls

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
202316%
2022222%
2021338%
2020323%
2019622%
2018333%
2017518%
20161423%
20151335%
20141527%
2013818%
201215%

Other parts of the 2021 Mercedes-Benz Sprinter 3500

Suspension
3 complaints
Other or unknown
2 complaints
Air bags
1 complaints
Steering
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2021 Mercedes-Benz Sprinter 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology