2020 Mercedes-Benz Sprinter 3500 Forward collision avoidance Problems

“Mercedes Benz 3500 XL Sprinter motorhome, 2020 chassis. May 2023 MB did several recalls & software updates which MB USA headquarters said those changes could've affected the Cruise Control & Adaptive Cruise Control because these systems worked excellently until May '23, in my local MB Sprinter service. These systems have not worked more than 2% of the time. MB keeps changing items with no improvement. I told them to test on I-95 or The turnpike, as that's when we use it safely. Service tech said they're not allowed to test it there; we told them that's when it won't work, when we need it. …”

“The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 60 - 80 MPH, the Crosswind Assist feature malfunctioned and was not able to be deactivated, causing the vehicle to abruptly brake and inadvertently turn the steering wheel. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,900.”