Recall 21V359000: 2020 Mercedes-Benz Sprinter 1500 and 3 other models
- Report received
- May 17, 2021
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 2,016vehicles
- Model years
- 2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Possible consequence
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Mercedes-Benz Sprinter 15005 complaints
- 2020 Mercedes-Benz Sprinter 250080 complaints
- 2020 Mercedes-Benz Sprinter 350013 complaints
- 2020 Mercedes-Benz Sprinter 45001 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.