2009 Mercury Mariner Hybrid Fuel system Problems

“Throttle body problem. All of a sudden I had no power and barely made it home. I had to be towed to ramey ford in princeton, wv they replaced throttle body but I had to pay $100 deductible. This car was part of a customer service arrangement worked out with NHTSA but the VIN was not included and I was told it was not covered for cost of replacement . This was a very dangerous situation and could have resulted in an accident. I feel the part should have been replaced without any charge since other vehicles in this class had the same problem. …”

“My car, on 4-5 occasions now, has lost all power while traveling on the freeway at about 80 miles per hour. I called ford because of the electronic throttle body customer satisfaction program and my vehicle does not qualify because of the assembly plant that the car was built at. I can attest that my vehicle is doing the same exact thing that is described in the accounts of the problem with the throttle - without question. I urge you to expand the program that ford is being required to do for this massive (over 1 million vehicle) problem. …”

“Vehicle loses all ability to control the throttle both while at highway speed and when pulling away from a stop. Wrench fault indicator on the dashboard illuminates. Restarting the vehicle restores normal operating conditions until the issue reappears. There is no fault code on obdii reader after restarting the engine.”