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Mitsubishi Eclipse CrossModel year report

2020 Mitsubishi Eclipse Cross Problems

Complaints
5filed with NHTSA
Median mileage
34,000miles, 3 complaints with mileage
Recalls
0campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
5 / 5stars overall, 2 rated versions
EPA fuel economy
27 mpgcombined, 1.5L 4-cyl FWD · 26 city / 29 hwy

Sources: NHTSA records for the 2020 Mitsubishi Eclipse Cross (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 5 consumer complaints for the 2020 Mitsubishi Eclipse Cross. The part named most often is engine, with 2 complaints (40% of the total), followed by air bags (1) and forward collision avoidance (1). 3 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 34,000 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 88 technical service bulletins for this model year. Engine complaints overlap with 2 technical service bulletins filed under the same part. Air bags complaints overlap with 1 technical service bulletin filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Engine: “The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light was illuminated. The contact stated that the vehicle was inspected by the dealer after the first failure, and the contact was informed that the failure might be caused by bad gasoline. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. …”

NHTSA complaint #11644911, filed 2025-02, 34,000 miles

Forward collision avoidance: “My soda bottle engaged the electronic emergency park brake while driving. The emergency brake will not release causing me not to be able to drive the vehicle.”

NHTSA complaint #11632029, filed 2024-12

Other or unknown: “The panoramic sunroof will not open. I can hear the motor however the interior or exterior sunroof will not open and the shifter does not stay in drive. My sister and I were on the interstate and she handed me a drink and hit the shifter and it slid into neutral without pushing the button.the heated seats do not heat properly.”

NHTSA complaint #11414884, filed 2021-05, 17,847 miles

Mileage when problems were reported

67% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 17,847 and 55,000 miles.

0%0–1033%10–2533%25–5033%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (3 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 34,000 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

20212024220252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Mitsubishi Eclipse Cross. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Eclipse Cross · SUV AWD★★★★★4 / 5554 · 18.5% risk
Eclipse Cross · SUV FWD★★★★★4 / 5554 · 18.5% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking optional.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Mitsubishi Eclipse Cross version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Eclipse Cross 2WD1.5L 4-cylCVT252826$2,600
Eclipse Cross 4WD1.5L 4-cylCVT252625$2,700
Eclipse Cross ES 2WD1.5L 4-cylCVT262927$2,500
Eclipse Cross ES 4WD1.5L 4-cylCVT252826$2,600

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2020 Mitsubishi Eclipse Cross in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 88 on record; the latest 10 are shown.

See all 88 bulletins →

Other model years of the Mitsubishi Eclipse Cross

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024728,0000526—Too new
2023539,0000527—Too new
2022813,3500527—Not enough data
2020534,0000527—Not enough data
2019137,4201—27—Not enough data
20181910,7442—27—Falling

All Mitsubishi Eclipse Cross model years

Frequently asked questions

How many NHTSA complaints does the 2020 Mitsubishi Eclipse Cross have?

NHTSA recorded 5 consumer complaints for the 2020 Mitsubishi Eclipse Cross as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Mitsubishi Eclipse Cross is reported most often?

Engine is named most often, in 2 complaints (40% of the total), followed by air bags with 1.

Has the 2020 Mitsubishi Eclipse Cross been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2020 Mitsubishi Eclipse Cross do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2020 Mitsubishi Eclipse Cross 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2020 Mitsubishi Eclipse Cross get?

The EPA rates the 2020 Mitsubishi Eclipse Cross (Eclipse Cross ES 2WD, 1.5L 4-cyl) at 27 mpg combined, 26 city and 29 highway, with an estimated annual fuel cost of $2,500 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Mitsubishi Eclipse Cross reported?

Among the 3 complaints that include a mileage, the median is 34,000 miles and the middle half falls between 17,847 and 55,000 miles; 67% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.