2020 Nissan Altima Seats Problems

“I was in a Nissan Altima with three passengers, two in the back seats and one in the front seat. When in the process of turning left someone crashed into the rear of my vehicle. Both the front seats broke at the hinge pushing the seats back into the backseat passengers. This resulted in minor injuries to them; scraps on leg and head, bloody nose and bruised teeth. If the seats had not failed, these minor injuries would not have occured. It is also unclear how neck issues on the driver and passengers were exacerbated. My vehicle was moving slow and was not yet at a full stop. …”

“Popping noise heard from lumbar area of passenger seat back. Dealership said the sound is inside the seatback and is from the shifting of the springs. They said they tested three other 2020 Nissan Altima seats and they all had the sound when pressed against or while sitting in and moving forward and back against the lumbar part of the seat. They said it's normal. It's an annoyance. No reason why a 2020 brand new car should have a popping sound from springs everytime someone sits in it, moves there back against the seat or simply touches the back rest with their hand.”