2013 Nissan Murano Technical Service Bulletins

121 technical service bulletins (TSBs) are on record for the 2013 Nissan Murano. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10145547Sep 28, 2018Transmission and drivetrain, Body and structure. NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
• 10144513Aug 16, 2018Fuel system. NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
• 10144508Aug 16, 2018Fuel system. NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
• 10138264Apr 20, 2018Equipment, Exterior lighting. FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
• 10134841Mar 23, 2018Wheels. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10118691Sep 25, 2017Equipment, Wheels. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
• 10119249Aug 21, 2017Brakes. NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10119221Jul 25, 2017Engine. THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin applies only to Altima, Murano, and Pathfinder vehicles equipped with 6-cylinder engine. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
• 10116292Jun 20, 2017Transmission and drivetrain. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
• 10109250Apr 10, 2017Equipment, Electrical system. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin applies only to vehicles located in the state of Oregon. IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
• 10109214Mar 20, 2017Fuel system. NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
• 10119186Feb 13, 2017Equipment. BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests…
• 10119282Nov 28, 2016Engine. NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit.
• 10091576Sep 28, 2016Equipment. "no audio during phone call with apple ios 10, navigation system reboots, and/or audio controls will not respond this bulletin has been amended. The title and if you confirm section have been revised. No other changes have been made. Please discard previous versions of this bulletin."
• 10091503Aug 4, 2016Equipment. "all model year 2012 and newer nissan vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. The title has been revised, and the bulletin now includes vehicles in production as of the date of this update. No other changes have been made. Please discard all previous versions of this bulletin."
• 10192840Jun 9, 2016Equipment, Tires. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving…
• 10192805Apr 18, 2016Equipment. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further…
• 10192801Apr 13, 2016Equipment, Forward collision avoidance. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10194184Mar 29, 2016Equipment, Fuel system. Fuel Filler Cap tether clip service information
• 10192787Mar 29, 2016Fuel system, Equipment. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10192750Feb 26, 2016Exterior lighting. SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to…
• 10192727Jan 28, 2016Visibility (wipers, defrost, mirrors). SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due…
• 10192707Dec 17, 2015Electrical system. SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
• 10192687Nov 20, 2015Electrical system. SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory.
• 10192678Nov 16, 2015Suspension. IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.
• 10192677Nov 16, 2015Visibility (wipers, defrost, mirrors). SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
• 10192650Oct 8, 2015Electrical system, Equipment. IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit…
• 10192638Sep 15, 2015Brakes, Lane departure, Back-over prevention (rear camera), Wheels. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with…
• 10192634Aug 25, 2015Fuel system. IF YOU CONFIRM: Fluid leak from transfer assembly. NOTE: Please refer to NTB14-057 for conditions demonstrating a fluid leak that should be considered for repair, and for service information. ACTION: Refer to the REPAIR FLOW CHART on page 2. CAUTION: Failure to follow the REPAIR FLOW CHART and the SERVICE PROCEDURE (as it applies, including all cautions) may cause transfer assembly fluid leakage after repairs. See…
• 10192615Aug 6, 2015Transmission and drivetrain. SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair.
• 10192614Aug 6, 2015Equipment. SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
• 10192605Jul 10, 2015Wheels, Equipment, Transmission and drivetrain, Back-over prevention (rear…. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and…
• 10192597Jul 6, 2015Steering, Brakes, Back-over prevention (rear camera), Wheels, Equipment. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty.
• 10192591Jun 24, 2015Engine cooling. SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for…
• 10192577Jun 4, 2015Equipment. SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail.
• 10192574May 7, 2015Wheels. SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under…
• 10192561Apr 20, 2015Lane departure. SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement…
• 10192542Mar 16, 2015Wheels. SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
• 10192532Mar 11, 2015Equipment. SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle.
• 10192513Jan 16, 2015Equipment, Air bags, Back-over prevention (rear camera). SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition.
• 10192508Jan 15, 2015Equipment. SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the…
• 10192478Nov 25, 2014Electrical system, Engine. SERVICE INFORMATION Starting with 2010 Model Year, Nissan vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM).
• 10192474Nov 20, 2014Electrical system, Transmission and drivetrain. SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit…
• 10192471Nov 19, 2014Body and structure, Engine. SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal operation. The mount has also been designed with built in free-play that is normal. Under normal driving conditions: * A "thunk" noise may be heard on the first acceleration of the…
• 10192464Nov 7, 2014Engine, Engine cooling. Nissan is conducting an inventory inspection on 105,290 specific MY2013-15 Nissan ALT, PTH, LEF, MUR, NV2, NVT, SEN, and VER NOTE vehicles to inspect the software on the OCS ECU.
• 10192420Aug 11, 2014Equipment, Body and structure. SERVICE INFORMATION This bulletin contains the procedure to replace the folding roof lower linkage assemblies (lower links) and the folding roof upper linkage assemblies (upper links). See this bulletin for further detail.
• 10192394Jun 24, 2014Electrical system, Equipment. SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this…
• 10192358Apr 30, 2014Body and structure, Equipment, Visibility (wipers, defrost, mirrors). IF YOU CONFIRM The skylight glass, when opening the soft top, comes in contact with the rear seat?s headrests (for example, see Figure 1). - The soft top may not open any further once the skylight glass catches on the headrests. NOTE: It is normal for the headlining to contact and rub on the tops of the rear headrests when opening and closing the soft top. ACTION Adjust/lengthen the fourth bow pressure link(s).
• 10192356Apr 30, 2014Equipment, Body and structure. IF YOU CONFIRM The soft top has a loose fitting appearance (see example in Figure 1). - The pressure links are adjusted improperly. NOTE: The pressure links adjust the fourth bow, which is located between the skylight glass and rear window. - Figure 1a shows a soft top with proper fit. ACTION Adjust/shorten the fourth bow pressure link(s). - Use the adjustment procedure in this bulletin?s SERVICE PROCEDURE starting…
• 10192354Apr 29, 2014Electrical system. SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Nissan vehicles has changed. This bulletin gives an outline of the technician?s responsibilities in assisting the dealer?s claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.

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