2013 Nissan Murano Problems
Compared with other Nissan Murano years
Fewer complaints than typical for this model
8/100 0.4× a typical year · 50 = typical
- Complaint rate is 0.4× that of a typical Nissan Murano year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 11 of its 74 complaints were filed by the end of 2015.
- Most reported problem: Sun visor drops or breaks and blocks view (12 complaints, median 61,500 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 74filed with NHTSA
- Median mileage
- 66,000miles, 53 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- 20 mpgcombined, 3.5L 6-cyl FWD · 18 city / 24 hwy
Sources: NHTSA records for the 2013 Nissan Murano (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2013 Murano most often report power steering that becomes stiff or fails, and sun visors that drop into the driver's view. Transmission complaints cluster around loss of power or shifting out of gear while driving, and several owners report door lock and other electrical faults. Many reports arrive between roughly 50,000 and 90,000 miles.
- Steering
Power steering stiffens or fails (fluid leak)
- 10 complaints (14%)
- median 65,900 mi at 5.7 yrs old (8 state mileage, few)
- filed 2017–2020
Owners describe the steering wheel suddenly becoming very hard to turn while driving, sometimes with no warning light, and some report fluid loss or smoke and fluid under the front of the vehicle. Several say the problem returned after the power steering recall work had already been done, and dealers in some cases told them the VIN was not covered by the campaign. Others had the hose, pump or rack replaced. Mostly reported between about 59,000 and 120,000 miles, often while driving at ordinary speeds.
What to check: Ask whether the power steering hose clamp recall work was performed and check the fluid level and hose connections for leaks or weeping.
2 excerpts from owner complaints in NHTSA records
“While driving with family on a residential road, the power steering failed and steering wheel became extremely stiff. I quickly checked dashboard indicators and everything look okay and engine was still running. I pulled into gas station, popped hood and noticed steering fluid was very low. I buy a bottle at the gas station, put a little in the reservoir and moved around the gas station lot. Steering felt nominally better. I checked the steering fluid and reservoir was low again. …”
NHTSA complaint #11289982, filed 2019-12, 70,000 miles“Purchased 2013 Murano platinum in april 2014 with 25k miles on it. Within a few months, I had it to the dealer with a steering rack problem because the power steering had failed. After fixed, I didn't have another issue with steering until sep 2017 in which I couldn't turn the steering wheel at all. It had locked up while I was traveling from work to home on a sunday morning. Car went into dealer for nearly 2 weeks at lake manawa Nissan with them trying to install oem parts that were failing. …”
NHTSA complaint #11057489, filed 2017-12, 65,000 miles - Visibility (wipers, defrost, mirrors)
Sun visor drops or breaks and blocks view
- 12 complaints (16%)
- median 61,500 mi at 4.7 yrs old (6 state mileage, few)
- filed 2016–2025
Owners report the driver or passenger sun visor will not stay up, falls down while driving, or breaks at the hinge, in some cases dropping into the forward view. Several say the dealer quoted a high price to replace it and that the replacement part is the same design. A few describe holding the visor up with tape or clips. Reported from roughly 44,000 to 103,000 miles, during normal use and at highway speeds.
What to check: Push each visor up and down and check that it holds position and that the hinge and clip are intact.
2 excerpts from owner complaints in NHTSA records
“The sun visor on the drivers side feel down as I was driving on the highway. It block my vision for a few seconds and almost made me crash into the car in front of me. Scarey”
NHTSA complaint #10991577, filed 2017-05, 59,000 miles“1st ...driver side sunvisor with cosmetic mirror, falls down while driving; obscuring the operators forward vision. 2nd driver side sunvisor with cosmetic mirror will not remain up in the properly seated position.”
NHTSA complaint #10995765, filed 2017-06, 44,000 miles - Transmission and drivetrain
Transmission loses power or slips out of gear
- 10 complaints (14%)
- median 105,430 mi at 5.5 yrs old (8 state mileage, few)
- filed 2014–2025
Complaints describe the vehicle suddenly losing power or acting as if shifted into neutral while driving, sometimes with the engine revving high and little acceleration on resume. Some owners report repeated transmission replacements or a leaking transfer seal, and a few say a prior recall repair did not stop the problem. Mostly reported between about 72,000 and 130,000 miles, often at highway speed or when accelerating from a stop.
What to check: Test drive at highway speed and from a stop, ask for transmission service records and whether the CVT has been replaced, and have a shop scan for stored codes.
2 excerpts from owner complaints in NHTSA records
“I needed to replace the transmission of Murano 13, twice in '17 and again in '18. Now in late 2019, I again started to hear cranking sound while pushing gas. Then in 2020, vehicle seized at the middle of the road, but after 5 mins it got started to drive about .3 mile. After that vehicle is unable to start, after sending to Nissan dealership, it was diagnosed as transfer seal leaking problem. My Murano seems to have a generic powertrain problem. After contacting Nissan Murano consumer affair, no help this time. …”
NHTSA complaint #11338430, filed 2020-07, 123,000 miles“On august 3, 2019 my wife and I were driving our 2013 Murano on a two-lane state highway (colorado 133) between redstone and marble when without warning the transmission stopped working, leaving the engine running normally. It was like the car shifted into neutral. We were then coasting on the highway while we looked for a safe place to stop on the shoulder of the road out of the lane of traffic. Fortunately the car following us was not too close to be endangered by our lower speed. This was a dangerous condition. …”
NHTSA complaint #11299794, filed 2020-01, 87,861 miles - Electrical system
Door locks and other electrical faults
- 7 complaints (9%)
- median 77,900 mi at 6.7 yrs old (6 state mileage, few)
- filed 2016–2021
Owners report doors that will not lock or unlock from the outside, multiple door locks failing within a short period, warning lights for brake and battery with no resolution after alternator and battery replacement, and a key that is not detected so the engine will not start. Some describe intermittent instrument panel behavior such as the liftgate showing open or indicators operating on their own. Reported from around 70,000 to 102,000 miles, with failures often intermittent before becoming frequent.
What to check: Lock and unlock every door with the fob and the switch, and confirm the vehicle starts reliably with the key present.
2 excerpts from owner complaints in NHTSA records
“My 2013 Murano would not unlock. So I called aaa roadside service. I was able after 10 minutes to unlock the car cancel aaa. Drive directly to Nissan dealership they check the battery no problem.”
NHTSA complaint #11153439, filed 2018-11, 89,000 miles“All four door electronic locks have failed within a 2 week period. When driving, the auto-lock feature no longer works nor does the park and auto-unlock feature. Extremely dangerous when youre looking to provide safety in dangerous neighborhoods or trying to escape a vehicle in an accident.”
NHTSA complaint #11207009, filed 2019-05, 92,000 miles
Buying note. Check that the power steering recall was completed and that the system is not leaking, and have the transmission checked by a shop familiar with Nissan CVTs before buying. Confirm the sun visors hold position and that all door locks and the keyless start work reliably.
Summary written with AI from a sample of 59 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 74 consumer complaints for the 2013 Nissan Murano. 53 of the complaints include a mileage, and 32% of those were filed for vehicles with under 50,000 miles; the median is 66,000 miles. Of all complaints, 1 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 1 recall campaign and 121 technical service bulletins for this model year. Compared with the other 11 Nissan Murano model years that have at least 25 complaints and are old enough to compare, this one scores 8 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown13 18%
- Electrical system11 15%
- Steering11 15%
- Engine5 6.8%
- Seat belts5 6.8%
- Body and structure5 6.8%
- Air bags3 4.0%
- Exterior lighting3 4.0%
Also reported: Brakes (2), Engine cooling (2), Fuel system (2), Latches, locks and linkages (2), Seats (1), Wheels (1).
Example complaints
Other or unknown: “There was supposed to be a clip to hold the floor mats in place on the driver's side. Nissan dealer replaced it for free two years ago. They said it was a recall. The clip came off, and they told me they have to charge me for this recall item this time. The missing clip causes the driver's side floor mat to move under the gas and brake pedal, making it a hazard. The brake pedal can't engage properly, which could result in an accident.”
NHTSA complaint #11063870, filed 2018-01, 92,000 milesTransmission and drivetrain: “When stopped on an uphill in drive, car rolls backward when I step off the brake before I can step on the gas. On a steep hill, requires coordinating keeping one foot on brake while stepping on gas to move forward. Tested on an empty hill, car rolled back all the way down until I braked. Test drove with dealer's technician, he said this was normal operation feature of this transmission. If so, is this what I tell the car behind me on the hill when I roll into it..or the child who scoots behind me to catch the school bus? Definitely a safety issue!!”
NHTSA complaint #10643423, filed 2014-10, 311 milesVisibility (wipers, defrost, mirrors): “Moonroof shattered while driving on highway, heard loud noise and broken glass fell into front console and seats. No other vehicles in close vicinity.”
NHTSA complaint #10667832, filed 2014-12, 11,500 milesElectrical system: “2 safety issues: (a) passenger side seatbelt functioned fine when we got out of the car and upon return, we were unable to pull the belt out to fasten. It was locked within its 'roll-up' area. (b) blind-spot warning lights, tire air warning lights and etc. As seen in uploaded photo stay on in the color of orange. Also the brake light stays on in red after car is started. These functions do not work as well. No air needed in tires: checked that. No issues with brakes: checked that. Taking car to shop friday.”
NHTSA complaint #10917374, filed 2016-10, 60,000 milesMileage when problems were reported
32% of the 53 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 41,000 and 95,135 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2013 Nissan Murano. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Murano · SUV AWD | ★★★★☆ | 4 / 3 | 5 | 4 | 4 · 18.5% risk |
| Murano · SUV FWD | ★★★★☆ | 4 / 3 | 5 | 4 | 4 · 17.9% risk |
Neighbouring years: 2012: same overall rating; 2014: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2013 Nissan Murano version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Murano AWD | 3.5L 6-cyl | CVT | 18 | 23 | 20 | $3,350 |
| Murano CrossCabriolet AWD | 3.5L 6-cyl | CVT | 17 | 22 | 19 | $4,350 |
| Murano FWD | 3.5L 6-cyl | CVT | 18 | 24 | 20 | $3,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 17V184000Mar 16, 2017Steering › Hydraulic power assist › Hose, piping, and connectionsCovers: Nissan Murano 2013–2014
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Recall details for the 2013 Nissan Murano → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 121 on record; the latest 10 are shown.
- 11031705Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11031704Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11004962May 21, 2024Electrical system. VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961May 21, 2024Electrical system. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960May 21, 2024Electrical system. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194Apr 30, 2024Visibility (wipers, defrost, mirrors). REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708Sep 21, 2023Steering. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242057Aug 1, 2023Visibility (wipers, defrost, mirrors), Body and structure. CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other model years of the Nissan Murano
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 25 | 3,130 | 2 | 5 | 23 | Too new to compare | Too new |
| 2024 | 5 | 4,457 | 1 | 5 | 23 | — | Too new |
| 2023 | 8 | — | 0 | 5 | 23 | — | Too new |
| 2022 | 6 | 20,300 | 0 | 5 | 23 | — | Not enough data |
| 2021 | 17 | 23,000 | 0 | 5 | 23 | — | Rising |
| 2020 | 48 | 9,500 | 2 | 5 | 23 | 55 · Typical | Stable |
| 2019 | 44 | 10,300 | 1 | 5 | 23 | 32 · Fewer | Stable |
| 2018 | 113 | 17,400 | 2 | 4–5 | 24 | 84 · More | Stable |
| 2017 | 107 | 19,800 | 3 | — | 24 | 87 · More | Stable |
| 2016 | 108 | 32,000 | 5 | 4–5 | 24 | 88 · More | Falling |
| 2015 | 204 | 23,150 | 5 | 4 | 24 | 100 · More | Falling |
| 2014 | 145 | 58,000 | 1 | 4 | 20 | 29 · Fewer | Falling |
| 2013 | 74 | 66,000 | 1 | 4 | 20 | 8 · Fewer | Stable |
| 2012 | 135 | 65,000 | 1 | 4 | 20 | 44 · Typical | Falling |
| 2011 | 148 | 85,000 | 0 | 4 | 20 | 14 · Fewer | Falling |
| 2010 | 193 | 88,000 | 0 | — | 20 | 34 · Fewer | Falling |
| 2009 | 635 | 80,305 | 4 | — | 20 | 100 · More | Falling |
| 2008 | 5 | 33,500 | 1 | — | — | — | Not enough data |
| 2007 | 676 | 80,000 | 2 | — | 20 | Not compared (before 2008) | Falling |
| 2006 | 803 | 65,526 | 4 | — | 20 | Not compared (before 2008) | Falling |
| 2005 | 987 | 66,000 | 6 | — | 20 | Not compared (before 2008) | Falling |
| 2004 | 678 | 72,134 | 4 | — | 20 | Not compared (before 2008) | Falling |
| 2003 | 800 | 72,000 | 6 | — | 20 | Not compared (before 2008) | Falling |
All Nissan Murano model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2013 Nissan Murano?
Owners of the 2013 Murano most often report power steering that becomes stiff or fails, and sun visors that drop into the driver's view. The issues reported most often: Power steering stiffens or fails (fluid leak); Sun visor drops or breaks and blocks view; Transmission loses power or slips out of gear.
How many NHTSA complaints does the 2013 Nissan Murano have?
NHTSA recorded 74 consumer complaints for the 2013 Nissan Murano as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2013 Nissan Murano is reported most often?
Other or unknown is named most often, in 13 complaints (18% of the total), followed by transmission and drivetrain with 13.
Has the 2013 Nissan Murano been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2013 Nissan Murano do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2013 Nissan Murano 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2013 Nissan Murano get?
The EPA rates the 2013 Nissan Murano (Murano FWD, 3.5L 6-cyl) at 20 mpg combined, 18 city and 24 highway, with an estimated annual fuel cost of $3,350 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2013 Nissan Murano reported?
Among the 53 complaints that include a mileage, the median is 66,000 miles and the middle half falls between 41,000 and 95,135 miles; 32% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.