2014 Nissan Murano Problems

What owners report

Owners of the 2014 Murano most often report problems with the continuously variable transmission, which complaints describe as slipping, hesitating, or dropping into a reduced-power mode, and with the driver-side sun visor, which owners say stops staying up and hangs into their line of sight. A number of complaints also describe the panoramic sunroof glass shattering suddenly at highway speed. Transmission reports tend to arrive at higher mileage than the visor complaints, which often appear well under 60,000 miles.

1. 1
   Transmission and drivetrain

   CVT slipping, hesitation, and loss of power

   • 33 complaints (23%)
   • median 93,750 mi at 5.2 yrs old (18 state mileage)
   • filed 2014–2026

   Complaints describe the CVT slipping or hesitating, with engine rpm rising while vehicle speed lags, and in some cases the vehicle dropping into a reduced-power mode or refusing to accelerate from a stop. Several owners report a check engine light along with the symptoms, and some say the vehicle would not move at all and had to be towed. According to complaints, dealers and independent shops often diagnosed a failed transmission or a solenoid fault; some owners say a dealer described the behavior as a known effect of long-distance driving, mountain grades, or high ambient heat. Others report being told the vehicle was outside a related extended-coverage program. Most reports arrive between roughly 80,000 and 120,000 miles, with some owners describing symptoms that appear or worsen when the vehicle is hot or climbing.

   11 related service bulletins

   What to check: Test drive from cold through full warm-up, including a stop-and-go stretch and a hill, and watch for rpm flare without matching speed or a delayed engagement when shifting into drive. Ask whether any transmission work, software updates, or extended coverage applies to the vehicle's VIN.

   2 excerpts from owner complaints in NHTSA records

   “When driving on a long trip, with the cruise-control set, the car suddenly lurched and lost power. The speed reduced and it came out of cruise. I had just started up an incline, so I didn't know if that was the problem. A short time after that the check engine light came on. The transmission started to have issues. It would not go into overdrive and would over rev. We were able to make it to our destination and we took it to a mechanic to have the check engine light checked. …”

   NHTSA complaint #11269270, filed 2019-10, 100,000 miles

   “My Nissan Murano's CVT transmission suddenly failed while driving in the passing lane on interstate highway 84. This placed me and my physically disabled wife in an extremely dangerous situation.”

   NHTSA complaint #11266603, filed 2019-10, 96,000 miles
2. 2
   Visibility (wipers, defrost, mirrors)

   Driver-side sun visor droops and blocks view

   • 27 complaints (19%)
   • median 50,000 mi at 4.7 yrs old (21 state mileage)
   • filed 2017–2023

   Owners report that the driver-side sun visor, and in some cases the passenger-side visor as well, no longer stays in the raised or set position and falls down on its own, sometimes after hitting a bump. Complaints describe the visor hanging in the middle of the windshield and blocking the view of the road, signs, or street lights. Several owners say the dealer confirmed the visor needed replacement but that it was not covered under warranty, and a few mention being quoted a few hundred dollars for the part and labor. Reported across a wide mileage range, often between about 30,000 and 65,000 miles, and sometimes described as starting with a popping noise before the visor stopped holding position.

   What to check: Raise and lower both visors several times and check whether each one holds firmly in position or sags. If a visor is loose, factor replacement cost into the price.

   2 excerpts from owner complaints in NHTSA records

   “Driver's side sun visor won't stay up. It doesn't matter if the car is moving or stationary. This is dangerous! The visor obscures visibility, and yet when I need it, it won't stay in the position I need it to, in order to block sun glare. This has been a problem with muranos for over a decade, and Nissan has continuously refused to issue a recall.”

   NHTSA complaint #11174644, filed 2019-02, 40,000 miles

   “The sun visor has made a popping noise when closing it from the first day I purchased the vehicle. Yesterday the sun visor completely broke and now it will not stay up in the closed position. This issue is causing a safety issue since it obscures my vision while driving.”

   NHTSA complaint #11341571, filed 2020-07, 56,000 miles
3. 3
   Body and structure

   Sunroof glass shattering suddenly

   • 13 complaints (9%)
   • median 73,800 mi at 5.6 yrs old (11 state mileage)
   • filed 2016–2023

   Complaints describe a loud pop or bang at highway speed, followed by the panoramic sunroof glass shattering and falling into the cabin, in some cases with the shade open and glass landing on the occupants. Several owners state there were no other vehicles nearby and no overpass or visible object that could have struck the roof. Some report that the interior shade held most of the glass; others say pieces fell onto the seats and into the car. Owners frequently say dealer or manufacturer involvement did not result in coverage for the repair. Mostly reported while driving at highway speeds, typically between about 25,000 and 80,000 miles, with no impact described beforehand.

   What to check: Inspect the sunroof glass closely for chips, edge damage, or repairs, and ask whether the panel has ever been replaced. Keeping the sunshade closed reduces the amount of glass that can enter the cabin.

   2 excerpts from owner complaints in NHTSA records

   “I was driving on the interstate, with nothing around my car and no overhead passes when there was an explosion, which sounded like a gun shot within the car. I was able to pull off the road and found my sun roof had exploded. Fortunately I did not lose control of the car so no one was hurt but had the sun roof cover not been closed the occupants would have been seriously hurt.”

   NHTSA complaint #11100206, filed 2018-06, 30,700 miles

   “Started to drive my 2014 Nissan Murano when a heard a huge whoosing noise and a huge rush of air. I then say pieces of my sunroof coming off the back of my car, although there were no other vehicles on my side or in front or back. Opened shade to sunroof and found that glass had exploded upward and shattered. Closed shade and immediately brought car to Nissan dealership. Dealership still has vehicle.”

   NHTSA complaint #10913846, filed 2016-10, 40,000 miles
4. 4
   Steering

   Power steering noise and assist loss

   • 15 complaints (10%)
   • median 58,850 mi at 5.1 yrs old (10 state mileage)
   • 1 mention a crash, fire or injury
   • filed 2017–2026

   Owners describe loss of power steering assist while driving, a screeching or groaning noise when turning, and in one report a clicking noise from underneath during parking or right turns that a mechanic traced to a leaking power steering hose. Complaints also describe difficulty steering the vehicle out of traffic after assist dropped. A recall covers a power steering hose clamp on certain 2013-2014 Murano vehicles, and at least one owner reports having the recall addressed only after repeated dealer visits. Reported from about 27,000 miles upward, with hose-related reports appearing at higher mileage.

   Recall 17V1840002 related service bulletins

   What to check: Ask whether recall 17V184000 was completed for the vehicle's VIN, and check the power steering fluid level and look for fluid weeping at the hose connections. Listen for noise while turning the wheel at low speed.

   2 excerpts from owner complaints in NHTSA records

   “My car Nissan Murano 2014 has a recall for hose&tube assy-power steering campain id r1710 and stated that has a high priority because loosing the part my conduct to a fire hazard. I contacted Nissan dealer in july 24, 2017 and they delay month by month to correct this issue”

   NHTSA complaint #11023006, filed 2017-09, 18,000 miles

   “Sudden loss of power steering while driving vehicle on city street in kingsport, tn. Vehicle was in motion at the time of steering loss. I was barely able to navigate vehicle out of traffic to side of the road after power steering loss. Prior to power steering going out vehicle was driving normally.”

   NHTSA complaint #11121166, filed 2018-08, 27,000 miles
5. 5
   Air bags

   Passenger airbag warning light / occupant sensor

   • 10 complaints (7%)
   • median 30,000 mi at 7.4 yrs old (5 state mileage, few)
   • 2 mention a crash, fire or injury
   • owner-quoted repair $4,858 (median of 5 quotes)
   • filed 2017–2025

   Complaints describe the passenger-side airbag warning light staying on or blinking, which owners say indicates the passenger airbag system is not working as expected. According to complaints, dealers diagnosed the occupant classification sensor in the passenger seat and said the seat bottom had to be replaced as a unit. One owner reports being told the sensor can be affected by items placed on the seat; another report describes an airbag that did not deploy in a crash. Typically reported between about 22,000 and 30,000 miles.

   1 related service bulletin

   What to check: Turn the ignition on and confirm the passenger airbag status indicator behaves normally with the seat empty and with a passenger seated. Ask whether the occupant sensor or seat assembly has been replaced, and get an estimate before buying.

   2 excerpts from owner complaints in NHTSA records

   “My supplemental airbag light came on 2/20/21 and continued to flash. I took the vehicle to the dealership on 2/27/21 and they said the ocs sensor mat was bad and it would cost $4858.13 to replace the front passenger seat bottom. He said everything is contained in the seat bottom so the whole thing has to be replaced. He said this sometimes happens because women put there purses in the seat. Really? Sounds like it's a faulty system if that's the case. I did some research and the 2015-20?? Models have all had recalls because of this issue. …”

   NHTSA complaint #11399520, filed 2021-03, 119,000 miles

   “The contact owns a 2014 Nissan Murano. The contact stated that while operating the vehicle, the front passenger’s seat air bag warning light continuously blinked which indicated that the passenger’s side air bag system was malfunctioning. The vehicle was taken to the local dealer who diagnosed that the air bag components inside the passenger’s side seat was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 22,500.”

   NHTSA complaint #11420391, filed 2021-06, 22,500 miles

Buying note. Have a mechanic check the CVT carefully on a long test drive and confirm the power steering hose recall was completed, then verify both sun visors hold position and inspect the sunroof glass for damage or prior replacement. Service records showing transmission maintenance are worth asking for on this model year.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.