2020 Nissan Murano Problems
Compared with other Nissan Murano years
Typical for this model
55/100 1.1× a typical year · 50 = typical
- Complaint rate is 1.1× that of a typical Nissan Murano year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 20 of its 48 complaints were filed by the end of 2022.
- Most reported part: Forward collision avoidance (14 complaints, median 9,500 mi).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2019
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 48filed with NHTSA
- Median mileage
- 9,500miles, 13 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 23 mpgcombined, 3.5L 6-cyl FWD · 20 city / 28 hwy
Sources: NHTSA records for the 2020 Nissan Murano (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 48 consumer complaints for the 2020 Nissan Murano. The part named most often is forward collision avoidance, with 14 complaints (29% of the total), followed by other or unknown (10) and suspension (9). 13 of the complaints include a mileage, and 77% of those were filed for vehicles with under 50,000 miles; the median is 9,500 miles. Of all complaints, 1 involved a crash, 2 an injury, according to the filers. NHTSA lists 2 recall campaigns and 130 technical service bulletins for this model year. Forward collision avoidance complaints overlap with 9 technical service bulletins filed under the same part. Other or unknown complaints overlap with 4 technical service bulletins filed under the same part. Compared with the other 11 Nissan Murano model years that have at least 25 complaints and are old enough to compare, this one scores 55 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown10 21%
- Suspension9 19%
- Steering5 10%
- Brakes4 8.3%
- Exterior lighting2 4.2%
- Seat belts2 4.2%
- Body and structure2 4.2%
Also reported: Wheels (2), Air bags (1), Electrical system (1), Engine (1), Fuel system (1), Vehicle speed control (1).
Example complaints
Forward collision avoidance: “I was driving 25 MPH when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. Purchased the car new with only 3 miles on it. Car came to a complete stop. I am afraid for my safety.took the car in to dealer and was told nothing is wrong with the car within 1 week it happend again and I was told by the dealer there's nothing wrong with the car.”
NHTSA complaint #11398975, filed 2021-03, 1,500 milesOther or unknown: “I was driving 40 MPH when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. The car is brand new with only 1100 miles on it. Car came to a complete stop. I am afraid for my safety and will contact the dealer where I purchased the car first thing monday morning (11/2).”
NHTSA complaint #11372487, filed 2020-10, 1,100 milesSuspension: “This is a 2020 Nissan Murano S. The vehicle has been well maintained and taken to the dealership for maintenance periodically. I usually take my vehicle to either Antwerpen Nissan Clarksville or Antwerpen Nissan Security. I took my vehicle to Antwerpen Nissan Security for a transmission flush and change. Shortly after that service I started to notice an oil smell coming into the cabin. I took it back to them twice and they did not see any leakage or anything to cause the smell. I later took my car to Antwerpen Clarksville. …”
NHTSA complaint #11501886, filed 2023-01Steering: “The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle. The independent mechanic performed an alignment; however, after the alignment was performed, the steering instability and handling failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. …”
NHTSA complaint #11765060, filed 2026-09Mileage when problems were reported
77% of the 13 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,100 and 34,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Nissan Murano. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Murano · SUV AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 15.1% risk |
| Murano · SUV FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 15.9% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2019: same overall rating; 2021: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Nissan Murano version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Murano AWD | 3.5L 6-cyl | CVT | 20 | 28 | 23 | $2,900 |
| Murano FWD | 3.5L 6-cyl | CVT | 20 | 28 | 23 | $2,900 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V402000May 27, 2021Suspension › Rear › Axle › SpindleCovers: Nissan Murano 2020, Infiniti QX60 2020, QX50 2021 +2 more
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
- 21V170000Mar 11, 2021Steering › LinkagesCovers: Nissan Murano 2020
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Recall details for the 2020 Nissan Murano → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 130 on record; the latest 10 are shown.
- 11031705Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11031704Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11031699Mar 30, 2026Electrical system. TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION…
- 11014472Feb 20, 2025Brakes, Forward collision avoidance, Electrical system. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or…
- 11014471Feb 20, 2025Forward collision avoidance, Electrical system, Brakes. INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page)…
- 11009069Oct 4, 2024Electrical system, Lane departure. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. For all other models/model years…
- 11009068Sep 19, 2024Air bags. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR…
- 11007005Jul 17, 2024Forward collision avoidance, Brakes. FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2019-2024 Murano (Z52) APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have…
- 11001192Jun 7, 2024Transmission and drivetrain. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004963May 21, 2024Electrical system. INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Other model years of the Nissan Murano
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 25 | 3,130 | 2 | 5 | 23 | Too new to compare | Too new |
| 2024 | 5 | 4,457 | 1 | 5 | 23 | — | Too new |
| 2023 | 8 | — | 0 | 5 | 23 | — | Too new |
| 2022 | 6 | 20,300 | 0 | 5 | 23 | — | Not enough data |
| 2021 | 17 | 23,000 | 0 | 5 | 23 | — | Rising |
| 2020 | 48 | 9,500 | 2 | 5 | 23 | 55 · Typical | Stable |
| 2019 | 44 | 10,300 | 1 | 5 | 23 | 32 · Fewer | Stable |
| 2018 | 113 | 17,400 | 2 | 4–5 | 24 | 84 · More | Stable |
| 2017 | 107 | 19,800 | 3 | — | 24 | 87 · More | Stable |
| 2016 | 108 | 32,000 | 5 | 4–5 | 24 | 88 · More | Falling |
| 2015 | 204 | 23,150 | 5 | 4 | 24 | 100 · More | Falling |
| 2014 | 145 | 58,000 | 1 | 4 | 20 | 29 · Fewer | Falling |
| 2013 | 74 | 66,000 | 1 | 4 | 20 | 8 · Fewer | Stable |
| 2012 | 135 | 65,000 | 1 | 4 | 20 | 44 · Typical | Falling |
| 2011 | 148 | 85,000 | 0 | 4 | 20 | 14 · Fewer | Falling |
| 2010 | 193 | 88,000 | 0 | — | 20 | 34 · Fewer | Falling |
| 2009 | 635 | 80,305 | 4 | — | 20 | 100 · More | Falling |
| 2008 | 5 | 33,500 | 1 | — | — | — | Not enough data |
| 2007 | 676 | 80,000 | 2 | — | 20 | Not compared (before 2008) | Falling |
| 2006 | 803 | 65,526 | 4 | — | 20 | Not compared (before 2008) | Falling |
| 2005 | 987 | 66,000 | 6 | — | 20 | Not compared (before 2008) | Falling |
| 2004 | 678 | 72,134 | 4 | — | 20 | Not compared (before 2008) | Falling |
| 2003 | 800 | 72,000 | 6 | — | 20 | Not compared (before 2008) | Falling |
All Nissan Murano model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Nissan Murano have?
NHTSA recorded 48 consumer complaints for the 2020 Nissan Murano as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Nissan Murano is reported most often?
Forward collision avoidance is named most often, in 14 complaints (29% of the total), followed by other or unknown with 10.
Has the 2020 Nissan Murano been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Nissan Murano do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Nissan Murano 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Nissan Murano get?
The EPA rates the 2020 Nissan Murano (Murano FWD, 3.5L 6-cyl) at 23 mpg combined, 20 city and 28 highway, with an estimated annual fuel cost of $2,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Nissan Murano reported?
Among the 13 complaints that include a mileage, the median is 9,500 miles and the middle half falls between 1,100 and 34,000 miles; 77% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.