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Forward collision avoidancePart report

2020 Nissan Murano Forward collision avoidance Problems

Complaints
14about this part
Share
29%of 48 total for the year
Median mileage
9,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the forward collision avoidance of the 2020 Nissan Murano, 29% of the 48 complaints for this model year. Where a mileage was given, the median is 9,500 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving 25 MPH when the car automatic stopped and applied the automatic emergency brake (aeb) was applied with no obstacles around on a clear sunny day. Purchased the car new with only 3 miles on it. Car came to a complete stop. I am afraid for my safety.took the car in to dealer and was told nothing is wrong with the car within 1 week it happend again and I was told by the dealer there's nothing wrong with the car.”

NHTSA complaint #11398975, filed 2021-03, 1,500 miles

“I was driving at approximately 25 MPH and my vehicle suddenly slammed on the brakes without warning. A red warning screen lit up on my dash. There were no pedestrians or other vehicles in front of me. Luckily, the car behind me was able to stop without hitting me.”

NHTSA complaint #11414868, filed 2021-05, 9,500 miles

“I have a 2020 Nissan Murano that had 3 occurrences in a 48 hour period where the automatic emergency braking system caused my car to stop immediately with no warning or obstruction in the road. The 1st incident occurred when I was traveling approximately 30 miles per hour on a city street. My car went from 30 to 0 with no warning. The motor didn't stall out, the car was still idling but the car just stopped on the road. I was not braking at the time. I'm thankful no vehicle was traveling behind me at the time. The next 2 occurrences happened while backing out of my drive way. …”

NHTSA complaint #11406535, filed 2021-04, 8,200 miles

“I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sort of whiplash. It does this often out of no where. This could cause a severe accident.”

NHTSA complaint #11531068, filed 2023-07

“We've had the vehicle over a year and have never been able to get used to the forward and backward collision avoidance emergency braking, as it seems to activate for no reason at all. Multiple times this has happened to my wife, the primary driver. She's too anxious to drive it on days with inclement weather when it's the worst. We have the car being evaluated by the dealer, if they can't repair or disable, sensors and auto braking then I'm going to get them to buy it back from me.”

NHTSA complaint #11454164, filed 2022-02

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2025416%
2024120%
2023113%
2021635%
20201429%
20191023%
20181715%
201755%
201655%
201573%
200910%
200730%
200620%
200510%
200410%

Other parts of the 2020 Nissan Murano

Other or unknown
10 complaints
Suspension
9 complaints
Steering
5 complaints
Brakes
4 complaints
Transmission and drivetrain
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Exterior lighting
2 complaints
Seat belts
2 complaints
Body and structure
2 complaints
Wheels
2 complaints
Air bags
1 complaints
Electrical system
1 complaints

← All problems reported for the 2020 Nissan Murano

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology