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Forward collision avoidancePart report

2021 Nissan Murano Forward collision avoidance Problems

Complaints
6about this part
Share
35%of 17 total for the year
Median mileage
35,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the forward collision avoidance of the 2021 Nissan Murano, 35% of the 17 complaints for this model year. Where a mileage was given, the median is 35,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“As I was driving up a parking garage ramp, about 1/2 way up the ramp, the vehicle slammed on the breaks like a front end collision was imminent. There were no cars in front of me, and I wasn't close to any required turns in the parking garage. If someone was driving too close, they would have rear-ended my vehicle. The vehicle simply had no reason to stop on its own.”

NHTSA complaint #11419650, filed 2021-06

“On Jan 15, 2025, my vehicle exhibited an unintended sudden acceleration event while applying the brakes to slow the vehicle. Shortly after applying the brakes, the vehicle's engine revved very high and the car launched forward despite my foot on the brake and then struck another vehicle in front of me. The automatic emergency braking did not trigger. The air bags did deploy. No significant injuries, but both cars were damaged, my Murano likely totaled. I am confident that I did not accidentally hit the gas pedal.”

NHTSA complaint #11637487, filed 2025-01

“The cruise will not maintain the set speed when going downhill. This does not have to be a steep hill. Any downward slope with cause the speed to increase until I hit the brake pedal. It has gotten up to 13 miles over before I hit the brake. I owned a 2018 Murano and it did not do this. I've also owned many other vehicles with cruise control and none have done this. I have taken this to Town Center Nissan more than once for this problem and they say that it they can't duplicate it and then the answer changed to it is normal when going downhill.”

NHTSA complaint #11508862, filed 2023-02

“The crash sensor light keeps engaging while driving, even when the vehicle is parked or idle. There is nothing in site to indicate a crash. Vehicle was taken to dealer on 5 or more occasions and finally it was replaced in December 2024 after Nissan Corp. got involved. The vehicle engaged the brakes while driving on the highway when NOTHING was present to indicate danger. This was mentioned to Nissan and the dealer (AutoNation) on my last visit in January 25 and the dealer stated they could not reproduce the issue, although the problem still exist, I was told by the dealer that it's normal. …”

NHTSA complaint #11639696, filed 2025-01

“The problem we have with the Murano is the cruise control. We live in a mountainous area and the issue we have is the cruise control will not maintain our speed when going downhill. It wasn't until we had bought the car that we learned that because the vehicle is equipped with a CV transmission that the car cannot downshift to slow the car down in a dissent. The first time we hit a downward slope heading home from the dealer the car increased in speed twenty miles over the set speed. The only waring we got was the cruise control set speed display was flashing. …”

NHTSA complaint #11495916, filed 2022-12

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2025416%
2024120%
2023113%
2021635%
20201429%
20191023%
20181614%
201755%
201655%
201573%
200910%
200730%
200620%
200510%
200410%

Other parts of the 2021 Nissan Murano

Other or unknown
4 complaints
Electrical system
2 complaints
Vehicle speed control
2 complaints
Back-over prevention (rear camera)
1 complaints
Engine
1 complaints
Exterior lighting
1 complaints
Seat belts
1 complaints
Body and structure
1 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2021 Nissan Murano

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology