2020 Nissan Murano Technical Service Bulletins

130 technical service bulletins (TSBs) are on record for the 2020 Nissan Murano. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190217Mar 12, 2021Electrical system. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10190213Mar 5, 2021Air bags. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188358Feb 19, 2021Equipment, Transmission and drivetrain. NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of NTB15-013. Refer to the ESM for the fluid cooler cleaning procedure.
• 10188377Feb 12, 2021Suspension. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188331Feb 3, 2021Equipment, Electrical system. VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188323Feb 3, 2021Visibility (wipers, defrost, mirrors), Forward collision avoidance, Electrical…. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10188335Feb 2, 2021Electrical system, Lane departure. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10186847Jan 28, 2021Electrical system. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
• 10186833Jan 27, 2021Electrical system. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10186831Jan 4, 2021Electrical system. POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10185475Dec 22, 2020Engine cooling, Transmission and drivetrain, Equipment. 2015-2020 MURANO; ENGINE SUPPORT TOOLS FOR CVT REMOVAL - AWD SERVICE INFORMATION The Engine Support Tool and Engine Support Bracket are now available to allow the CVT to be removed from the Applied Vehicles, without removing the engine (Figure 1). The service procedure for using these tools is located in the 2021 Murano ESM. Refer to the 2021 Murano ESM to remove the CVT using the Engine Support Tools.
• 10185480Dec 2, 2020Equipment, Transmission and drivetrain. Transverse Link Inspection Dealer Inventory Dealer Announcement: Nissan is conducting a dealer inventory quality action to inspect and, if necessary, replace the right and/or left Transverse Link (TV) on 5,472 specific 2020 Murano vehicles identified in Service Comm. Due to a supplier issue that has since been resolved, the subject vehicles may have been produced with incorrectly forged transverse links that could…
• 10183979Nov 30, 2020Electrical system, Other or unknown. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable the automatic collision notification function.
• 10183974Nov 11, 2020Electrical system, Equipment. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to address the items below:  Stability improvements and “bug” fixes.  Android Auto skips while playing music. Refer to steps 1 - 4 to confirm…
• 10184016Nov 5, 2020Forward collision avoidance, Lane departure. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10182359Oct 12, 2020Vehicle speed control, Lane departure. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10180999Sep 16, 2020Lane departure, Electrical system. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used.  For all other models/model years, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera…
• 10179612Aug 26, 2020Equipment, Electrical system. VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10179611Aug 21, 2020Electrical system, Equipment. VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10178232Jul 29, 2020Equipment, Electrical system. VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10177219Jun 22, 2020Electrical system, Equipment, Engine cooling. MIL ON WITH DTC P0053, P0059, P0030 AND/OR P0050 STORED IF YOU CONFIRM The MIL is ON with one or more of the following A/F SENSOR 1 HEATER DTCs stored:  P0053  P0059  P0030  P0050 ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
• 10177213Jun 17, 2020Transmission and drivetrain. MIL ON WITH DTC P0742 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10177210Jun 4, 2020Electrical system. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10173602Mar 25, 2020Transmission and drivetrain. FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10173606Mar 13, 2020Transmission and drivetrain. CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10172252Feb 20, 2020Equipment. 2015-2020 MURANO; CARPET PULLED OUT FROM UNDER INNER KICKING PLATE IF YOU CONFIRM The carpet is pulling out from under the driver side front, passenger side front or the passenger side rear inner kicking plates (See Figure 1 for example). ACTION Add foam padding to the floor spacer plate near the affected area of the vehicle.  - See page 2 for Driver Side Front.  - See page 6 for Passenger Side Front. …
• 10172239Feb 19, 2020Equipment. 2015-2020 MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10172232Feb 4, 2020Electrical system, Equipment. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10167322Oct 31, 2019Transmission and drivetrain. NISSAN; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10165784Sep 12, 2019Air bags, Electrical system. DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on page 5. HINT: “OCS” may also be referred to as “ODS”. 2. Perform…

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