2022 Polestar Polestar 2 Technical Service Bulletins

135 technical service bulletins (TSBs) are on record for the 2022 Polestar Polestar 2. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000236May 20, 2024Other or unknown. This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
• 11000078May 8, 2024Other or unknown. This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service
• 10253887Apr 24, 2024Equipment. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
• 10253318Apr 16, 2024Equipment. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
• 10253278Apr 10, 2024Transmission and drivetrain. This is a Technical Journal: Ticking Noise During Deceleration at Low Speed. Work is ongoing to find a solution for this noise.
• 10252998Apr 5, 2024Equipment, Other or unknown. This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
• 10251605Mar 6, 2024Electrical system. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
• 10251604Feb 29, 2024Electrical system. This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
• 10250608Feb 21, 2024Electrical system. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
• 10250226Feb 8, 2024Electrical system. This is a Technical Journal: Polestar BEV IHFA P060C04 Internal Processor Failure. Improved software is now available.
• 10249706Jan 30, 2024Back-over prevention (rear camera). This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
• 10249195Jan 24, 2024Suspension. This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
• 10249196Dec 22, 2023Electrical system. This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.
• 10245262Nov 2, 2023Electrical system. This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.
• 10245173Nov 2, 2023Electrical system, Other or unknown. This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.
• 10245263Oct 31, 2023Other or unknown, Back-over prevention (rear camera). This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
• 10244323Oct 26, 2023Electrical system. This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.
• 10244322Oct 26, 2023Electrical system. This is a Technical Journal: BEV IHFA Internal Processor Failure. Improved Software is now available.
• 10244272Oct 20, 2023Suspension. This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.
• 10243627Oct 3, 2023Electrical system. This is a Technical Journal: Searching for GPS Message in DIM / CSD
• 10243623Oct 3, 2023Electrical system. This is a Technical Journal: DIM"DISCONNECT CHARGING CABLE" MESSAGE WITH NO CABLE ATTACHED. Software fix is available.
• 10242241Sep 8, 2023Transmission and drivetrain. This is a Technical Journal: Propulsion Message in DIM with BECM DTC P0D1800. Improved BECM (Battery Energy Control Module) software
• 10239760Jul 27, 2023Equipment, Electrical system. This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
• 10239744Jul 27, 2023Equipment. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button
• 10239707Jul 27, 2023Equipment. This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.
• 10239671Jul 25, 2023Visibility (wipers, defrost, mirrors), Equipment. This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding
• 10238362Jun 27, 2023Equipment. This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.
• 10238365Jun 22, 2023Equipment. This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).
• 10238364Jun 22, 2023Equipment. This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Technical Journal
• 10236790Apr 21, 2023Electrical system. Polestar Software Update.
• 10236786Apr 21, 2023Back-over prevention (rear camera). Polestar Software Update.
• 10236789Apr 13, 2023Back-over prevention (rear camera), Forward collision avoidance. Forward-Looking Camera 2 (FLC2).
• 10236788Apr 13, 2023Back-over prevention (rear camera), Forward collision avoidance. Forward-Looking Camera 2 (FLC2).
• 10232128Jan 11, 2023Electrical system. Backup Battery DTC TCAM-U210993
• 10232126Jan 6, 2023Forward collision avoidance. DIM message and DTC VCU1 U016800
• 10232125Jan 6, 2023Equipment. Polestar 2 Performance Software: General Info and OTA Failure Instructions
• 10232127Jan 5, 2023Equipment. Google assistant voice commands not responding
• 10232124Jan 1, 2023Electrical system. Backup Battery DTC TCAM-U210993
• 10230752Dec 15, 2022Electrical system. No Remote key function
• 10230749Dec 15, 2022Equipment. Mobile data services
• 10230748Dec 15, 2022Equipment. CSC Customer Symptom Codes
• 10230745Dec 15, 2022Electrical system. PS Over The Air Software Update (OTA)
• 10230756Dec 8, 2022Electrical system. software upgrade
• 10230754Dec 8, 2022Electrical system. DTC SRS-B15381B High Voltage battery loop control
• 10230753Dec 8, 2022Equipment. General Radio Deviations
• 10230751Dec 6, 2022Electrical system. No Remote key function
• 10230747Dec 6, 2022Equipment. DTC Diagnostic Trouble Codes
• 10230755Dec 2, 2022Electrical system. BEV High Voltage Battery Replacement
• 10230750Dec 2, 2022Equipment. Readded TCAM Reset Method under Service
• 10230746Dec 1, 2022Equipment. Swapping TCAM?s for fault tracing purposes is strictly forbidden unless instructed

← All problems reported for the 2022 Polestar Polestar 2