2014 Ram 1500 Technical Service Bulletins

615 technical service bulletins (TSBs) are on record for the 2014 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140097Jun 15, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140094Jun 15, 2016Engine, Engine cooling. Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all…
• 10080203Jun 15, 2016Equipment, Electrical system. "pentastar oil filter adapter before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated service bulletin number 09-008-15.
• 10080202Jun 15, 2016Transmission and drivetrain. "axle assembly, axle carrier, axle ring and pinion engineering is currently investigating concerns with pinion seals on the 2014-15 my ram 1500 pick-up with a rear axle manufactured within the october to november 2014 calendar year. Please contact ridhan riyal at cell (810) 513-3832 for further instruction.
• 10140096Jun 10, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions…
• 10140095Jun 10, 2016Engine cooling. 68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct…
• 10137047Jun 8, 2016Electrical system. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete…
• 10137046Jun 8, 2016Equipment. A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light.
• 10137045Jun 8, 2016Electrical system. Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline.
• 10137044Jun 8, 2016Electrical system. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion…
• 10219808Jun 1, 2016Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10218248Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10218244Jun 1, 2016Transmission and drivetrain, Visibility (wipers, defrost, mirrors), Brakes. Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10139934Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10139930Jun 1, 2016Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228142May 11, 2016Equipment, Engine cooling. Pentastar Oil Filter Adapter
• 10228095May 11, 2016Engine cooling. TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
• 10181461May 11, 2016Engine cooling, Equipment, Electrical system. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10181453May 11, 2016Equipment, Fuel system. TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
• 10141261May 11, 2016Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10218301May 4, 2016Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140252May 4, 2016Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10228090May 1, 2016Air bags, Exterior lighting. Customer Satisfaction Notification R51 Winter Front Cover The Charge Air Cooler (CAC) on about 8,000 of the above vehicles may develop internal icing in cold temperature regions. This condition may cause the Malfunction Indicator Light (MIL) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below…
• 10181388May 1, 2016Body and structure, Equipment. Customer Satisfaction Notification R51 Winter Front Cover The Charge Air Cooler (CAC) on about 8,000 of the above vehicles may develop internal icing in cold temperature regions. This condition may cause the Malfunction Indicator Light (MIL) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below…
• 10219794Apr 29, 2016Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only).
• 10138978Apr 29, 2016Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio…
• 10076511Apr 29, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224634Apr 1, 2016Engine cooling. Emissions Recall R69 Selective Catalytic Reduction CatalystEffective immediately all repairs on involved vehicles are to be performed according to this recall. Service Bulletin 18-064-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
• 10219775Apr 1, 2016Engine cooling. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
• 10209646Apr 1, 2016Equipment, Engine cooling. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
• 10138945Apr 1, 2016Equipment, Engine cooling. Emissions Recall R69 Selective Catalytic Reduction Catalyst Effective immediately all repairs on involved vehicles are to be performed according to this recall. Service Bulletin 18-064-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
• 10075991Apr 1, 2016Engine cooling. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
• 10140211Mar 22, 2016Latches, locks and linkages, Seats. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Equipment, Electrical system. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10140228Mar 9, 2016Visibility (wipers, defrost, mirrors). Turn Signal, Outside Rearview Mirror The Turn Signal in the outside rearview mirror has been revised. Ensure it visually matches the Turn Signal on the opposite mirror. If not, both sides will need to be replaced.
• 10139827Mar 9, 2016Visibility (wipers, defrost, mirrors). Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced
• 10139826Mar 9, 2016Exterior lighting. Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.
• 10141310Feb 26, 2016Equipment. Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit
• 10218095Feb 17, 2016Transmission and drivetrain. Powertrain Diagnostic And System Enhancements.
• 10215129Feb 17, 2016Transmission and drivetrain, Electrical system. Powertrain Diagnostic And System Enhancements.
• 10074912Feb 17, 2016Electrical system. Summary to be provided on a future date.

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