2014 Ram 1500 Technical Service Bulletins

615 technical service bulletins (TSBs) are on record for the 2014 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10149021Aug 21, 2015Transmission and drivetrain. 2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission…
• 10149030Aug 20, 2015Seat belts. Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
• 10149029Aug 20, 2015Brakes. Inspection and Return:Brake Rotor-52121050AA
• 10149020Aug 20, 2015Equipment. RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue.
• 10149019Aug 19, 2015Equipment. HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
• 10149028Aug 18, 2015Body and structure. Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD
• 10149018Aug 18, 2015Equipment. HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type.
• 10148557Aug 18, 2015Air bags. Fas Feedback Program - Recall R47 - Side Airbag Inflatable Curtain
• 10149027Aug 17, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779884AC
• 10149017Aug 17, 2015Tires. Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
• 10149016Aug 16, 2015Transmission and drivetrain. Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
• 10149015Aug 15, 2015Fuel system. Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
• 10149026Aug 14, 2015Brakes. Inspection and Return: Brake Rotor - PN 68188899AA
• 10149014Aug 14, 2015Exterior lighting. Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to [email protected]. Thank you.
• 10149013Aug 13, 2015Equipment. Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
• 10149025Aug 12, 2015Brakes. Inspection and Return: Brake Rotor - PN 04779712AA
• 10149012Aug 12, 2015Transmission and drivetrain. Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD…
• 10149011Aug 11, 2015Engine. Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130.
• 10149010Aug 10, 2015Engine cooling. Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~…
• 10149009Aug 9, 2015Vehicle speed control. Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
• 10149008Aug 8, 2015Electrical system. Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
• 10149007Aug 7, 2015Equipment. Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit…
• 10148960Aug 7, 2015Engine. 3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
• 10149024Aug 6, 2015Wheels, Equipment. Return: Molding Kit - Wheel Lip Opening
• 10149006Aug 6, 2015Engine cooling. Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex…
• 10149005Aug 5, 2015Steering. Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
• 10149004Aug 4, 2015Engine, Engine cooling. Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair.
• 10148953Aug 4, 2015Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is…
• 10058300Aug 4, 2015Electrical system. Certain vehicles are having radio, navigational issues requiring software update. Model 2013-14.
• 10149003Aug 3, 2015Equipment, Engine cooling. Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
• 10149002Aug 2, 2015Seats. Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
• 10149000Aug 1, 2015Seats. Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
• 10148946Aug 1, 2015Equipment. Warranty Operations Newsletter Volume 1, Issue 6
• 10149678Jul 16, 2015Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become…
• 10150623Jun 23, 2015Electrical system. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to…
• 10220452Jun 9, 2015Transmission and drivetrain. 3.0L Diagnostic and system enhancement.
• 10191423Jun 9, 2015Transmission and drivetrain. 3.0L Diagnostic and system enhancement.
• 10150568Jun 1, 2015Equipment, Engine cooling. Emissions Recall R04 Exhaust High Frequency Decoupler The exhaust High Frequency Decoupler (HFD) on about 2,400 of the above vehicles, located between the turbocharger and the diesel particulate filter/converter assembly, may fracture due to fatigue and cause an exhaust leak. The exhaust down pipe with the high frequency decoupler must be replaced. Models
• 10148931May 27, 2015Engine cooling. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set.
• 10148919May 19, 2015Engine cooling. Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS) Performance This bulletin involves inspecting and securing the AGS actuator motor case housing. The customer may describe the MIL is illuminated. On further inspection the technician may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS) Performance.
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10144797Mar 31, 2015Suspension. Part Description: Front Hub & Bearing Assembly Issue Description: Before replacing this part, please call Paul Kuehl on his cell at (248) 535-7013. If no answer, and no return call in 15 minutes, proceed with repair.
• 10144856Mar 27, 2015Exterior lighting. Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed. The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.
• 10057932Mar 27, 2015Electrical system. Chrysler 2014-2015 ram1500, ram 2500, ram3500 pickup, ram4500/5500cab chassis, ram 3500 cab chassis: bulletin information regarding auto headlamp enhancements, checking tunnel detection values and performing a vehicle reconfiguration if needed.
• 10144843Mar 18, 2015Equipment, Engine cooling. Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS) Performance This bulletin involves inspecting and securing the AGS actuator motor case housing. The customer may describe the MIL is illuminated. On further inspection the technician may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS) Performance.
• 10144842Mar 14, 2015Engine cooling, Equipment, Electrical system, Fuel system. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves replacement of the Oxygen (O2) Sensor and cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 if necessary depending on Diagnostic Trouble Codes (DTC) that may have set.
• 10229210Feb 28, 2015Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover.
• 10223631Feb 28, 2015Engine cooling. Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover.
• 10221544Feb 28, 2015Transmission and drivetrain, Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover. A small number of customers may experience a MIL illumination when ambient temperatures fall below 32°F (0 °C). Upon further inspection, a…
• 10144904Feb 28, 2015Transmission and drivetrain, Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover. A small number of customers may experience a MIL illumination when ambient temperatures fall below 32°F (0 °C). Upon further inspection, a…

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