2016 Ram 1500 Technical Service Bulletins

604 technical service bulletins (TSBs) are on record for the 2016 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140004Mar 17, 2017Latches, locks and linkages, Body and structure. 04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code…
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10217519Mar 15, 2017Latches, locks and linkages. Door latch Before replacing this part please contact Kevin Murphree at Cell (248) 613-3417 or Samantha Kallman (248)-576-1532. If you are unable to get a response within 15 minutes, please continue with the repair.
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139987Mar 15, 2017Body and structure. Door latch Before replacing this part please contact Kevin Murphree at Cell (248) 613-3417 or Samantha Kallman (248)-576-1532. If you are unable to get a response within 15 minutes, please continue with the repair.
• 10140003Mar 14, 2017Electrical system. R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
• 10217512Mar 8, 2017Engine cooling, Transmission and drivetrain. Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacement part will also have a characteristic noise generated whenever the driver steps on the…
• 10217508Mar 8, 2017Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10139980Mar 8, 2017Transmission and drivetrain. Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacementpart will also have a characteristic noise generated whenever the driver steps on the brake.
• 10139978Mar 8, 2017Seat belts. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139976Mar 8, 2017Visibility (wipers, defrost, mirrors). Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times.
• 10140011Mar 1, 2017Visibility (wipers, defrost, mirrors). DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
• 10139985Mar 1, 2017Seat belts. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10121836Nov 30, 2016Equipment. Water Pump For JK Bodies ONLY: If replacing the water pump for a chirp, squeal or NVH, please contact either: Nick Morand cell: (248) 410-5078 [email protected] Joe Lovell cell: (734) 309-6467 [email protected] Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of…
• 10121884Nov 23, 2016Electrical system. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
• 10121834Nov 16, 2016Engine cooling. Fuel Tank Issue Description: Ram 1500 built between 7/1/16 and 8/15/16 with concern of "hard to fill" or "premature shut off", please remove the Canister line and Recirculation Line and retest. If the condition continues, tank replacement may be required. Please reference the proper diagnostic materials. Answers to the following questions can assist Engineering in their quality improvements: 1) At what level of…
• 10121830Nov 16, 2016Back-over prevention (rear camera). Rear View Camera For trucks equipped with rear view camera part number 68274731A$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, DO NOT replace the rear camera or perform any repairs until attempting to contact Michael Talbert in Engineering Cell (248) 464- 2043, Monday - Friday between 8am - 7pm EST. If your call is not…
• 10121828Nov 16, 2016Engine cooling. Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.
• 10218054Nov 3, 2016Electrical system. Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In
• 10215088Nov 3, 2016Vehicle speed control. Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In
• 10223871Sep 28, 2016Electrical system, Engine cooling. TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is being replaced due to P249C, P203E, or P24F3 on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair
• 10223838Sep 22, 2016Electrical system. Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module. Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.
• 10223866Sep 21, 2016Electrical system. USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues…
• 10223862Sep 21, 2016Visibility (wipers, defrost, mirrors). A/C compressor Before replacing the AC compressor for noise or in-op. call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.
• 10223861Sep 14, 2016Visibility (wipers, defrost, mirrors), Engine cooling. Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542.
• 10223831Sep 14, 2016Equipment. RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some…
• 10223828Sep 14, 2016Electrical system, Equipment. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10223855Sep 7, 2016Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has…
• 10223854Sep 7, 2016Engine cooling. Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or…
• 10121717Sep 1, 2016Electrical system. Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the Instrument Panel software and updating Radio Frequency Hub Module (RFHM) software to latest version. The customer may describe one or more of the following: · Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings (high-line instrument panels only). · The cruise control…
• 10224864Aug 24, 2016Electrical system, Transmission and drivetrain. Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). It also involves changing the engine oil with new 5W40 engine oil and applying a sticker to the engine oil filler cap. An addendum card will need to be added in the owner's manual. The following powertrain system improvements/enhancements are…
• 10130077Aug 24, 2016Engine, Transmission and drivetrain. Engine Oil Viscosity Upgrade And Flash Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and the Transmission Control Module (TCM). It also involves changing the engine oil with new 5W40 engine oil and applying a sticker to the engine oil filler cap. An addendum card will need to be added in the owner's manual. The following powertrain system improvements/enhancements are…
• 10217744Aug 19, 2016Body and structure. Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange. The customer may describe the tailgate making contact with the passenger side outer box panel.
• 10135120Aug 19, 2016Engine cooling. Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange. The customer may describe the tailgate making contact with the passenger side outer box panel.
• 10129035Aug 19, 2016Equipment. Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange. The customer may describe the tailgate making contact with the passenger side outer box panel.
• 10217743Aug 16, 2016Steering, Equipment. Electric Power Steering Gear With Low Assist This bulletin involves replacing the electric power steering gear assembly. The customer may notice a low assist or excessive steering effort at lower speeds or parking lot maneuvers.
• 10217737Aug 16, 2016Engine cooling, Equipment. Thermostat Housing Replacement This bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. The customer may describe a coolant leak at the thermostat housing bleed screw.
• 10135119Aug 16, 2016Steering. Electric Power Steering Gear With Low Assist This bulletin involves replacing the electric power steering gear assembly. The customer may notice a low assist or excessive steering effort at lower speeds or parking lot maneuvers.
• 10135113Aug 16, 2016Engine cooling. Thermostat Housing Replacement This bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. The customer may describe a coolant leak at the thermostat housing bleed screw.
• 10129034Aug 16, 2016Transmission and drivetrain, Steering. Electric Power Steering Gear With Low Assist This bulletin involves replacing the electric power steering gear assembly. The customer may notice a low assist or excessive steering effort at lower speeds or parking lot maneuvers.
• 10129028Aug 16, 2016Engine cooling. Thermostat Housing Replacement This bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. The customer may describe a coolant leak at the thermostat housing bleed screw.
• 10140210Aug 10, 2016Vehicle speed control. P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
• 10140209Aug 10, 2016Engine cooling, Engine. 05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
• 10140207Aug 10, 2016Exterior lighting. Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
• 10140206Aug 8, 2016Engine cooling. P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
• 10140205Aug 6, 2016Equipment. 68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
• 10140203Aug 5, 2016Body and structure, Latches, locks and linkages. 68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
• 10108542Aug 4, 2016Engine cooling. "Thermostat Housing Replacement This bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. The customer may describe a coolant leak at the thermostat housing bleed screw."
• 10108543Jul 30, 2016Transmission and drivetrain. "Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM)…
• 10084062Jul 30, 2016Transmission and drivetrain, Electrical system. "flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Some customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation, a technician may find the following diagnostic trouble code (dtc) stored in the tcm memory: · p0731 - gear ratio error in 1st.

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