2016 Ram 1500 Technical Service Bulletins

604 technical service bulletins (TSBs) are on record for the 2016 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10181489May 26, 2016Body and structure, Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
• 10141289May 26, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
• 10228122May 19, 2016Equipment, Tires. Spare Tire Inspection Or Replacement This bulletin involves inspecting and possibly replacing the spare tire. The customer may describe the spare tire has a cut in the sidewall, or the spare tire is flat.
• 10181488May 19, 2016Tires. Spare Tire Inspection Or Replacement This bulletin involves inspecting and possibly replacing the spare tire. The customer may describe the spare tire has a cut in the sidewall, or the spare tire is flat.
• 10141288May 19, 2016Tires. Spare Tire Inspection Or Replacement This bulletin involves inspecting and possibly replacing the spare tire. The customer may describe the spare tire has a cut in the sidewall, or the spare tire is flat.
• 10181465May 18, 2016Wheels, Brakes, Electrical system. 2016 DS ABS Module Before replacing the ABS module for a wheel speed sensor fault(s) listed below, please call Brittany Potton at cell (248) 494-1087.
• 10141265May 18, 2016Brakes. 2016 DS ABS Module Before replacing the ABS module for a wheel speed sensor fault(s) listed below, please call Brittany Potton at cell (248) 494-1087.
• 10228125May 17, 2016Body and structure. Noise Heard From Sunroof Drain Channel When Door Is Closed This bulletin involves replacing the sunroof drain. The customer may describe a vibration or metallic buzzing heard from the sunroof drain channel after closing the drivers door.
• 10181491May 17, 2016Visibility (wipers, defrost, mirrors), Body and structure. Noise Heard From Sunroof Drain Channel When Door Is Closed This bulletin involves replacing the sunroof drain. The customer may describe a vibration or metallic buzzing heard from the sunroof drain channel after closing the drivers door.
• 10141291May 17, 2016Visibility (wipers, defrost, mirrors). Noise Heard From Sunroof Drain Channel When Door Is Closed This bulletin involves replacing the sunroof drain. The customer may describe a vibration or metallic buzzing heard from the sunroof drain channel after closing the drivers door.
• 10228104May 13, 2016Transmission and drivetrain, Electrical system, Engine cooling. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience bucking under hard acceleration. In addition customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes…
• 10181469May 13, 2016Transmission and drivetrain, Electrical system, Engine cooling. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience bucking under hard acceleration. In addition customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes…
• 10141269May 13, 2016Transmission and drivetrain, Engine cooling. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience bucking under hard acceleration. In addition customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes…
• 10228096May 11, 2016Electrical system, Exterior lighting. CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks. Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired.
• 10228095May 11, 2016Engine cooling. TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
• 10220478May 11, 2016Transmission and drivetrain. Cable assembly. Power sliding backlite.
• 10191449May 11, 2016Electrical system. Cable assembly. Power sliding backlite.
• 10181461May 11, 2016Equipment, Electrical system, Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10181454May 11, 2016Electrical system, Equipment, Engine cooling. CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks. Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired.
• 10181453May 11, 2016Fuel system, Equipment. TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
• 10141261May 11, 2016Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10218301May 4, 2016Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140252May 4, 2016Engine cooling. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the…
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10218310May 3, 2016Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio…
• 10140261May 3, 2016Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10076514May 3, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL…
• 10076293May 3, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL…
• 10218312Apr 30, 2016Engine cooling, Equipment, Electrical system. Tighten Starter Bolts This bulletin involves torquing the starter bolts to proper specifications. The customer or technician may hear an excessive noisy starter or find that the starter is loose.
• 10140263Apr 30, 2016Wheels. Tighten Starter Bolts This bulletin involves torquing the starter bolts to proper specifications. The customer or technician may hear an excessive noisy starter or find that the starter is loose.
• 10076516Apr 30, 2016Engine, Electrical system. SUBJECT: Tighten Starter Bolts OVERVIEW: This bulletin involves torquing the starter bolts to proper specifications. SYMPTOM/CONDITION: The customer or technician may hear an excessive noisy starter or find that the starter is loose.
• 10076295Apr 30, 2016Electrical system, Engine. SUBJECT: Tighten Starter Bolts OVERVIEW: This bulletin involves torquing the starter bolts to proper specifications. SYMPTOM/CONDITION: The customer or technician may hear an excessive noisy starter or find that the starter is loose.
• 10219798Apr 28, 2016Steering, Suspension, Wheels. Steering Wheel Vibration At Highway Speeds This bulletin involves road testing and balancing all four road tire and wheel assemblies. The customer may describe steering wheel vibration while driving at highway speed.
• 10218177Apr 28, 2016Steering. Steering Wheel Vibration At Highway Speeds.
• 10215211Apr 28, 2016Suspension, Steering, Wheels. Steering Wheel Vibration At Highway Speeds.
• 10138982Apr 28, 2016Equipment, Steering, Suspension. Steering Wheel Vibration At Highway Speeds This bulletin involves road testing and balancing all four road tire and wheel assemblies. The customer may describe steering wheel vibration while driving at highway speed.
• 10076540Apr 28, 2016Steering, Wheels. SYMPTOM/CONDITION: The customer may describe steering wheel vibration while driving at highway speed. VISUAL INSPECTION: Visual inspection of the vehicle is recommended prior to road testing or performing any other procedure. Inspect for the following: · Verify correct (OEM) wheel and tire, as well as presence of wheel weights. · Inspect tires and wheels for damage, mud packing and unusual wear; correct as necessary.
• 10219792Apr 23, 2016Exterior lighting, Brakes, Suspension, Electrical system, Fuel system…. Flash: Air Suspension Control Module (ASCM) This bulletin involves updating the ASCM with the latest available software. Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: ·…
• 10138976Apr 23, 2016Electrical system, Suspension, Equipment. Flash: Air Suspension Control Module (ASCM) This bulletin involves updating the ASCM with the latest available software. Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: ·…
• 10076508Apr 23, 2016Suspension, Electrical system. SUBJECT: Flash: Air Suspension Control Module (ASCM) This bulletin involves updating the ASCM with the latest available software. SYMPTOM/CONDITION: Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes…
• 10076287Apr 23, 2016Suspension. SUBJECT: Flash: Air Suspension Control Module (ASCM) OVERVIEW: This bulletin involves updating the ASCM with the latest available software. SYMPTOM/CONDITION: Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic…
• 10218167Apr 22, 2016Transmission and drivetrain. Transmission Shift And Drivability Enhancements.
• 10215201Apr 22, 2016Transmission and drivetrain. Transmission Shift And Drivability Enhancements.
• 10139970Apr 22, 2016Electrical system, Transmission and drivetrain. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · P0731 - Gear Ratio Error In 1st. The following…
• 10076539Apr 22, 2016Transmission and drivetrain, Electrical system. SYMPTOM/CONDITION: Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: • P0731 - Gear Ratio Error In 1st. The following enhancements are included in the software update: • Improved general shift quality. • Improved 7th gear upshift timing. • Downhill engine braking…

← All problems reported for the 2016 Ram 1500