2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10204409Nov 23, 2021Body and structure, Latches, locks and linkages. Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The arm, elbow or skin may be contacted during a auto door lock cycle event.
• 10204404Nov 19, 2021Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio…
• 10204403Nov 19, 2021Electrical system, Steering. Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following:Vibration felt or noise heard when turning right at low speeds.
• 10204399Nov 17, 2021Electrical system, Steering. Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds.
• 10204388Nov 11, 2021Other or unknown, Suspension. Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. The customer may describe the following:A chatter, shudder, or vibration from the rear axle during turns. This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to…
• 10204329Nov 11, 2021Equipment. SXM Travel Link Weather map doesn't show precipitation properly
• 10204326Nov 9, 2021Visibility (wipers, defrost, mirrors). Both Exterior Mirrors Not Power Folding
• 10219989Aug 31, 2021Fuel system. Diesel Fuel Injector Cleaning Procedure
• 10218528Aug 31, 2021Engine cooling, Fuel system. Diesel Fuel Injector Cleaning Procedure
• 10219982Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218587Aug 25, 2021Engine cooling. Water Leak At CHMSL This bulletin involves replacing the Center High Mounted Stop Lamp (CHMSL) assembly. The customer may experience on one or more of the following:Water on the headliner. Water at the back of the cab. A leak from the third brake light/CHMSL.
• 10218521Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218448Aug 25, 2021Seats, Back-over prevention (rear camera), Suspension. BUSHING, Tailgate Pivot For vehicles built after Dec 1 2020 and the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please read this note PN 68437489AB is for multifunction tail gate only and PN 68437489AA is needed for standard tail gate only. Also there is a shim PN 68547105AA that can be added in the standard tailgate gate right side pivot cup to address side…
• 10219976Aug 24, 2021Engine. 3.0L Ecodiesel Engine Oil Information
• 10218515Aug 24, 2021Engine cooling. 3.0L Ecodiesel Engine Oil Information
• 10218584Aug 20, 2021Engine cooling. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
• 10218583Aug 20, 2021Steering, Wheels, Back-over prevention (rear camera), Electrical system. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more…
• 10219968Aug 18, 2021Air bags. Check Engine Light (CEL), Start Stop Disabled, Vehicle Goes Into Limp In Mode
• 10219967Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10218508Aug 18, 2021Engine cooling. Check Engine Light (CEL), Start Stop Disabled, Vehicle Goes Into Limp In Mode
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10218441Aug 18, 2021Visibility (wipers, defrost, mirrors). MIRROR, Outside Rearview - w/ Memory If the outside rearview mirror is being replaced for concern of "Mirrors tilt in reverse but do not return to the pre-set position after shifting out of reverse gear or continue to tilt downwards even after shifting out of reverse gear". Do not replace the mirror as it will not correct the issue. A software update has been released.
• 10218577Aug 14, 2021Steering, Suspension, Electrical system. Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds.
• 10219960Aug 13, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10218500Aug 13, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10218559Aug 6, 2021Equipment, Electrical system. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more…
• 10219929Aug 5, 2021Engine cooling. Customer complaint may include the transmission going into neutral on its own. A Mil-on/check engine lamp-on condition may also be present.
• 10218469Aug 5, 2021Transmission and drivetrain, Electrical system. Customer complaint may include the transmission going into neutral on its own. A Mil-on/check engine lamp-on condition may also be present.
• 10219932Aug 3, 2021Visibility (wipers, defrost, mirrors). Power Windows Do Not Operate, Stop Start Inoperative
• 10218472Aug 3, 2021Visibility (wipers, defrost, mirrors), Electrical system. Power Windows Do Not Operate, Stop Start Inoperative
• 10230228Jul 29, 2021Air bags. Water Leak At Headliner Near Driver Microphone
• 10221642Jul 29, 2021Air bags. Water Leak At Headliner Near Driver Microphone
• 10230156Jul 28, 2021Visibility (wipers, defrost, mirrors), Brakes. GLASS, Mirror Replacement If the glass is found loose or detached from the glass holder, please return the Mirror Assembly to QEC for analysis.
• 10221570Jul 28, 2021Visibility (wipers, defrost, mirrors). GLASS, Mirror Replacement If the glass is found loose or detached from the glass holder, please return the Mirror Assembly to QEC for analysis.
• 10230217Jul 27, 2021Electrical system. Diagnostic Trouble Code (DTC) P049B ? EGR B Insufficient Flow Detected, Additional Diagnostics.
• 10221631Jul 27, 2021Electrical system. Diagnostic Trouble Code (DTC) P049B ? EGR B Insufficient Flow Detected, Additional Diagnostics.
• 10230207Jul 22, 2021Equipment, Exterior lighting. Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
• 10221621Jul 22, 2021Exterior lighting. Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
• 10230201Jul 21, 2021Visibility (wipers, defrost, mirrors). Front Fog Lamps Do Not Illuminate, Erratic Front Park Sensor Warnings Without Objects Present
• 10230155Jul 21, 2021Body and structure. WEATHERSTRIP (Front and Rear Door Triple Seals) Please call FCA Redacted Content prior to performing a repair on the triple seal. If no response in 15 minutes, please proceed with repair. Once the seal is replaced please return the seal to QEC on part retention for further investigation.
• 10221615Jul 21, 2021Visibility (wipers, defrost, mirrors). Front Fog Lamps Do Not Illuminate, Erratic Front Park Sensor Warnings Without Objects Present
• 10221569Jul 21, 2021Vehicle speed control. WEATHERSTRIP (Front and Rear Door Triple Seals) Please call FCA Redacted Content prior to performing a repair on the triple seal. If no response in 15 minutes, please proceed with repair. Once the seal is replaced please return the seal to QEC on part retention for further investigation.
• 10230264Jul 20, 2021Equipment, Electrical system. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA…
• 10221678Jul 20, 2021Equipment. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA…
• 10230204Jul 19, 2021Exterior lighting, Brakes, Fuel system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
• 10221618Jul 19, 2021Brakes, Fuel system, Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
• 10230255Jul 16, 2021Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or both of the following conditions: A Malfunction Indicator Lamp (MIL) event or failure with no Diagnostic Trouble Codes (DTCs) and the vehicle has less than 644 km (400 miles) on the odometer indicates it is likely the vehicle has experienced an…
• 10230194Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10230193Jul 16, 2021Equipment. Radio Display Abnormality
• 10221608Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A

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