2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10198399May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
• 10230056May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10223444May 27, 2021Electrical system. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10223284May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10198378May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10230000May 26, 2021Suspension, Body and structure. BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Mail pictures to FCA…
• 10229997May 26, 2021Electrical system. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10223388May 26, 2021Body and structure. BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Mail pictures to FCA…
• 10223385May 26, 2021Engine cooling. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10223228May 26, 2021Seats, Suspension, Back-over prevention (rear camera). BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Mail pictures to FCA…
• 10223225May 26, 2021Fuel system. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10198302May 26, 2021Body and structure. BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Mail pictures to FCA…
• 10198299May 26, 2021Equipment. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10230066May 25, 2021Equipment. Radio Reboot Continually
• 10230063May 25, 2021Body and structure. Ram Box Lid Fitment And Or Closing Effort Issues
• 10223454May 25, 2021Equipment. Radio Reboot Continually
• 10223451May 25, 2021Equipment. Ram Box Lid Fitment And Or Closing Effort Issues
• 10223294May 25, 2021Equipment. Radio Reboot Continually
• 10223291May 25, 2021Equipment. Ram Box Lid Fitment And Or Closing Effort Issues
• 10198388May 25, 2021Equipment. Radio Reboot Continually
• 10198385May 25, 2021Latches, locks and linkages. Ram Box Lid Fitment And Or Closing Effort Issues
• 10230058May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
• 10223446May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
• 10223286May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
• 10198380May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
• 10230054May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223442May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223282May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10198376May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10230050May 17, 2021Body and structure. Noise From Under Seat With Occupant Seated.
• 10230047May 17, 2021Electronic stability control, Suspension. C15A1-00 Unable To Obtain Desired Ride Height Service Air Suspension Message On Cluster
• 10230044May 17, 2021Back-over prevention (rear camera). Underbody Ticking Noise That Increases With Vehicle Speed
• 10223438May 17, 2021Seats. Noise From Under Seat With Occupant Seated.
• 10223435May 17, 2021Suspension, Electronic stability control. C15A1-00 Unable To Obtain Desired Ride Height Service Air Suspension Message On Cluster
• 10223432May 17, 2021Equipment. Underbody Ticking Noise That Increases With Vehicle Speed
• 10223278May 17, 2021Body and structure. Noise From Under Seat With Occupant Seated.
• 10223275May 17, 2021Electronic stability control, Suspension. C15A1-00 Unable To Obtain Desired Ride Height Service Air Suspension Message On Cluster
• 10223272May 17, 2021Back-over prevention (rear camera). Underbody Ticking Noise That Increases With Vehicle Speed
• 10198372May 17, 2021Seats. Noise From Under Seat With Occupant Seated.
• 10198369May 17, 2021Suspension. C15A1-00 Unable To Obtain Desired Ride Height Service Air Suspension Message On Cluster
• 10198366May 17, 2021Suspension. Underbody Ticking Noise That Increases With Vehicle Speed
• 10230117May 14, 2021Exterior lighting, Brakes, Fuel system, Electrical system, Back-over…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P225D-00 - Nox Sensor 1/1 Performance - Signal Stuck Low. P249C-00 - Excessive Time to Enter Closed Loop…
• 10230116May 14, 2021Air bags, Transmission and drivetrain. Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.
• 10223493May 14, 2021Transmission and drivetrain, Fuel system, Electrical system, Back-over…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P225D-00 - Nox Sensor 1/1 Performance - Signal Stuck Low. P249C-00 - Excessive Time To Enter Closed Loop…
• 10223492May 14, 2021Body and structure, Transmission and drivetrain, Air bags. Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.
• 10223345May 14, 2021Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P225D-00 - Nox Sensor 1/1 Performance - Signal Stuck Low. P249C-00 - Excessive Time To Enter Closed Loop…

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