2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223344May 14, 2021Equipment. Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.
• 10198439May 14, 2021Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P225D-00 - Nox Sensor 1/1 Performance - Signal Stuck Low. P249C-00 - Excessive Time To Enter Closed Loop…
• 10198438May 14, 2021Equipment. Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.
• 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10229991May 12, 2021Engine cooling. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223379May 12, 2021Engine cooling. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10223260May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223219May 12, 2021Electrical system. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10198354May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10198293May 12, 2021Equipment. PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10230110May 11, 2021Steering, Back-over prevention (rear camera). Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.
• 10230029May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10223486May 11, 2021Steering, Back-over prevention (rear camera). Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.
• 10223417May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10223338May 11, 2021Steering. Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.
• 10223257May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10198432May 11, 2021Steering. Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. The customer may notice there is a noise coming from the tailshaft of the steering column while turning.
• 10198351May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10230082May 3, 2021Transmission and drivetrain. Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A)
• 10230016May 3, 2021Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P20C6 ? Reductant Heater 4 Control Circuit, Set.
• 10223470May 3, 2021Transmission and drivetrain. Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A)
• 10223404May 3, 2021Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P20C6 ? Reductant Heater 4 Control Circuit, Set.
• 10223310May 3, 2021Transmission and drivetrain. Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A)
• 10223244May 3, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P20C6 ? Reductant Heater 4 Control Circuit, Set.
• 10198404May 3, 2021Transmission and drivetrain. Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A)
• 10198338May 3, 2021Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P20C6 ? Reductant Heater 4 Control Circuit, Set.
• 10221173Apr 29, 2021Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P225D ? NOX Sensor 1/1 Performance, Signal Stuck Low And/Or P225C ? NOX Sensor 1/1 Performance, Signal Stuck High, Set.
• 10221171Apr 29, 2021Visibility (wipers, defrost, mirrors). A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
• 10194026Apr 29, 2021Exterior lighting, Back-over prevention (rear camera). Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P225D ? NOX Sensor 1/1 Performance, Signal Stuck Low And/Or P225C ? NOX Sensor 1/1 Performance, Signal Stuck High, Set.
• 10194024Apr 29, 2021Air bags. A/C Performance Not As Hot/Cold On Driver Side - DTC's B11CB-92, B11CB-11
• 10221219Apr 28, 2021Electrical system, Engine cooling, Transmission and drivetrain. Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs:U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020…
• 10194072Apr 28, 2021Exterior lighting, Electrical system, Engine cooling, Wheels, Steering, Air…. Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. The technician may find one or more of the following DTCs:U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020…
• 10221170Apr 27, 2021Electrical system. Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
• 10221166Apr 27, 2021Electrical system. No Start, On Stop Start Vehicles A MIL Lamp On With DTC P0A97 Combined With The No Start
• 10194023Apr 27, 2021Exterior lighting. Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
• 10194019Apr 27, 2021Transmission and drivetrain. No Start, On Stop Start Vehicles A MIL Lamp On With DTC P0A97 Combined With The No Start
• 10221168Apr 26, 2021Fuel system. Diesel Fuel Injector Cleaning Procedure
• 10194021Apr 26, 2021Fuel system. Diesel Fuel Injector Cleaning Procedure
• 10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10221208Apr 22, 2021Other or unknown, Equipment. Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
• 10221207Apr 22, 2021Body and structure. Water Leaks At Sliding Backlite This bulletin involves inspecting and if needed replacing the rear sliding backlite if leaking. The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentially roof.
• 10221158Apr 22, 2021Electrical system. CEL (Check Engine Lamp) On, Stop Start Inoperative, DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
• 10194061Apr 22, 2021Equipment. Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.
• 10194060Apr 22, 2021Body and structure. Water Leaks At Sliding Backlite This bulletin involves inspecting and if needed replacing the rear sliding backlite if leaking. The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentiallyroof.
• 10194011Apr 22, 2021Vehicle speed control, Electrical system, Air bags. CEL (Check Engine Lamp) On, Stop Start Inoperative, DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
• 10221177Apr 21, 2021Electrical system, Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221156Apr 21, 2021Electrical system. CEL (Check Engine Lamp) Lamp On, No Apparent Drivability Complaints
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset

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