2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10187073Jan 21, 2021Electrical system. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set
• 10187071Jan 21, 2021Engine cooling. High Pressure (HP) Exhaust Gas Recirculation (EGR) Cooler, Perceived Internal Coolant Leak.
• 10187061Jan 21, 2021Body and structure. Noise From Headliner Roof Area
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215836Jan 20, 2021Engine cooling, Equipment. COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to verify the leak. Refer to all published service information regarding Cooling Diagnosis and Testing (LEAK TESTING) before proceeding.
• 10215835Jan 20, 2021Engine cooling, Equipment. VALVE, HIGH PRESSURE EGR If you are replacing the high pressure EGR valve (68490212A$) due to DTC P0407 or P0408 please refer to all published service information regarding proper diagnosis before proceeding. These DTCs are for the low pressure EGR system.
• 10187015Jan 20, 2021Engine cooling. COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to verify the leak. Refer to all published service information regarding Cooling Diagnosis and Testing (LEAK TESTING) before proceeding.
• 10187014Jan 20, 2021Brakes. VALVE, HIGH PRESSURE EGR If you are replacing the high pressure EGR valve (68490212A$) due to DTC P0407 or P0408 please refer to all published service information regarding proper diagnosis before proceeding. These DTCs are for the low pressure EGR system.
• 10215877Jan 18, 2021Steering. Click Pop Creak Noise While Turning Steering Wheel
• 10187056Jan 18, 2021Steering. Click Pop Creak Noise While Turning Steering Wheel
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10215874Jan 16, 2021Electrical system. Cluster Speedometer Digital Value Appears Slightly Discolored
• 10215872Jan 16, 2021Wheels, Other or unknown, Visibility (wipers, defrost, mirrors), Steering…. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187053Jan 16, 2021Electrical system. Cluster Speedometer Digital Value Appears Slightly Discolored
• 10187051Jan 16, 2021Steering, Electrical system. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10215933Jan 14, 2021Brakes. Front Brake (Chirp/Squeak) Noise This bulletin involves applying grease to the anti-rattle clips on both sides ofthe front brakes. The customer may comment on the following: A chirp and/or squeak from front of vehicle over bumps when the brakesare not applied.
• 10215864Jan 14, 2021Body and structure, Equipment. Water Leak At A Pillar Onto Floor
• 10187112Jan 14, 2021Air bags. Front Brake (Chirp/Squeak) Noise This bulletin involves applying grease to the anti-rattle clips on both sides ofthe front brakes. The customer may comment on the following: A chirp and/or squeak from front of vehicle over bumps when the brakesare not applied.
• 10187043Jan 14, 2021Body and structure. Water Leak At A Pillar Onto Floor
• 10215860Jan 13, 2021Equipment, Latches, locks and linkages, Body and structure. RKE Does Not Unlock The Doors After A Remote Start Event
• 10215833Jan 13, 2021Visibility (wipers, defrost, mirrors), Equipment. WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187039Jan 13, 2021Latches, locks and linkages. RKE Does Not Unlock The Doors After A Remote Start Event
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10215856Jan 8, 2021Electrical system, Equipment. Cluster Speedometer Digital Value Appears Slightly Discolored
• 10187035Jan 8, 2021Equipment. Cluster Speedometer Digital Value Appears Slightly Discolored
• 10215852Jan 7, 2021Steering, Wheels, Equipment, Electrical system, Visibility (wipers, defrost…. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10187031Jan 7, 2021Lane departure, Steering. Cluster Displays Blind Spot Alert Off Incompatible Trailer Message, Left Steering Wheel Switches Do Not Allow Update Or Change
• 10215849Jan 6, 2021Wheels, Equipment. Rear Wheel Spat Has A Gap Or Appears Loose
• 10215832Jan 6, 2021Equipment, Wheels. Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Please take pictures and highlight the area concern; email pictures to FCA Redacted Content.
• 10187028Jan 6, 2021Wheels. Rear Wheel Spat Has A Gap Or Appears Loose
• 10187011Jan 6, 2021Wheels. Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Please take pictures and highlight the area concern; email pictures to FCA Redacted Content.
• 10215845Jan 5, 2021Seat belts, Air bags. Air Bag Warning Lamp Illuminates, DTC B007F-2B Passenger Seat Belt Pretensioner Circuit
• 10187024Jan 5, 2021Seat belts. Air Bag Warning Lamp Illuminates, DTC B007F-2B Passenger Seat Belt Pretensioner Circuit
• 10187648Dec 23, 2020Body and structure, Latches, locks and linkages, Electrical system. Left Rambox Lid Unlatches By Itself
• 10187717Dec 22, 2020Equipment, Transmission and drivetrain. Transmission Oil Cooler Line Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnectingif necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs).P1D90-00 Incorrect Gear Ratio - Clutch 2 Defective. P1D91-00 Incorrect Gear…
• 10187656Dec 17, 2020Fuel system, Equipment. Excessive Diesel Exhaust Fluid (DEF) Consumption.
• 10187655Dec 17, 2020Electrical system, Transmission and drivetrain. Diagnostic Trouble Code (DTC) P065A ? Generator System Performance, Additional Information.
• 10187710Dec 16, 2020Transmission and drivetrain, Electrical system, Engine. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following DTCs have been set:P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder…
• 10187652Dec 15, 2020Visibility (wipers, defrost, mirrors). Secondary Seal To Address DT Dual Pane Sunroof Water Leaks Through Car Washes
• 10187604Dec 10, 2020Back-over prevention (rear camera), Body and structure, Electrical system. HANDLE, Tailgate For issues related to tailgate handle camera do not replace tailgate handle, the camera is serviceable and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - 04672850A$
• 10187695Dec 9, 2020Equipment, Engine cooling, Fuel system, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. DTCs have been set:Change DTC number from P0101-00 to P0109-00 - Mass Air Flow Sensor Performance. P015E - Excessive Time to Enter Closed Loop Fuel Timing Control. P0534-00 - AC Refrigerant System A Charge Loss…
• 10187660Dec 9, 2020Equipment, Electrical system. Warranty Bulletin D-20-23 Part Order Restiction Program - 48V Power Pack Unit (PPU) - Select 2018-2020 Jeep Wrangler (JL) and 2019-2021 RAM (DT)
• 10187649Dec 8, 2020Equipment, Visibility (wipers, defrost, mirrors), Electrical system. Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position
• 10187692Dec 5, 2020Fuel system, Equipment. Fuel Fill Tube Loose or Unable to Fill Properly This bulletin involves inspecting and possibly replacing the fuel fill tube. Customers may experience one of the following: Fuel fill tube is excessively loose and moves around when inserting the fuel pump nozzle (RRT Vin list vehicles only). Proceed to Step 1 of the inspection. Unable to properly fill the fuel tank when pumping fuel. Proceed to Step 2 of the…
• 10187672Dec 3, 2020Equipment. Customer Satisfaction Notification W73 Drivers Side Floor Mat
• 10187644Dec 3, 2020Electrical system, Visibility (wipers, defrost, mirrors). Driver Or Passenger Power Windows Do Not Go Up Or Down
• 10187642Dec 3, 2020Electronic stability control, Electrical system, Engine cooling. Check Engine Light (CEL) On, Electronic Stability Control (ESC) Indicator Light Illuminated, DTC?s C0042-28, P057B
• 10187645Dec 2, 2020Equipment, Body and structure. Customer Indicates There Is A Whistle Noise After The Vehicle Is Turned Off.
• 10187639Dec 2, 2020Equipment. Valet Key Will Not Stay Locked In Fob

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