2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10187603Dec 2, 2020Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not…
• 10224097Nov 25, 2020Seats. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10224096Nov 25, 2020Back-over prevention (rear camera). Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).
• 10224004Nov 25, 2020Vehicle speed control. SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the area identifying the door and seal affected as well as the VIN of the vehicle and email pictures to FCA Redacted Content.
• 10184775Nov 25, 2020Equipment. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10184774Nov 25, 2020Equipment, Brakes. Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following: A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).
• 10184681Nov 25, 2020Body and structure, Equipment. SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the area identifying the door and seal affected as well as the VIN of the vehicle and email pictures to FCA Redacted Content.
• 10184475Nov 25, 2020Equipment. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
• 10184474Nov 25, 2020Equipment, Brakes. Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).
• 10184381Nov 25, 2020Body and structure, Equipment. SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the area identifying the door and seal affected as well as the VIN of the vehicle and email pictures to FCA Redacted Content.
• 10184725Nov 21, 2020Equipment, Electrical system. (Rev. A) Audio Mute On All Sources Except AM
• 10184425Nov 21, 2020Equipment. (Rev. A) Audio Mute On All Sources Except AM
• 10224045Nov 20, 2020Equipment. (Rev. B) RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start
• 10184722Nov 20, 2020Electrical system, Equipment. (Rev. B) RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start
• 10184422Nov 20, 2020Electrical system, Engine, Equipment. (Rev. B) RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start
• 10223998Nov 18, 2020Vehicle speed control. SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the area identifying the door and seal affected as well as the VIN of the vehicle and email pictures to FCA Redacted Content
• 10184675Nov 18, 2020Visibility (wipers, defrost, mirrors), Body and structure. SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the area identifying the door and seal affected as well as the VIN of the vehicle and email pictures to FCA Redacted Content
• 10184375Nov 18, 2020Equipment, Body and structure. SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the area identifying the door and seal affected as well as the VIN of the vehicle and email pictures to FCA Redacted Content
• 10224029Nov 10, 2020Brakes, Fuel system, Exterior lighting. (Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.
• 10224028Nov 10, 2020Exterior lighting, Air bags, Fuel system. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
• 10184706Nov 10, 2020Brakes, Fuel system, Electrical system. (Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.
• 10184705Nov 10, 2020Equipment, Fuel system, Engine cooling. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
• 10184406Nov 10, 2020Engine, Electrical system, Transmission and drivetrain, Fuel system. (Rev. B) Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.
• 10184405Nov 10, 2020Fuel system, Electrical system, Engine cooling. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
• 10224031Nov 9, 2020Body and structure. (Rev. D) Dust Intrusion Or Air Leak In Cab
• 10184708Nov 9, 2020Body and structure, Equipment. (Rev. D) Dust Intrusion Or Air Leak In Cab
• 10184408Nov 9, 2020Body and structure. (Rev. D) Dust Intrusion Or Air Leak In Cab
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Electrical system, Equipment. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10224027Nov 6, 2020Engine cooling. HVAC Blower Motor Operates Intermittently Or Changes Speeds
• 10184704Nov 6, 2020Engine cooling, Equipment. HVAC Blower Motor Operates Intermittently Or Changes Speeds
• 10184404Nov 6, 2020Equipment. HVAC Blower Motor Operates Intermittently Or Changes Speeds
• 10224024Nov 5, 2020Exterior lighting, Back-over prevention (rear camera). (Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10184701Nov 5, 2020Exterior lighting, Transmission and drivetrain, Equipment. (Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10184401Nov 5, 2020Electrical system, Transmission and drivetrain, Fuel system. (Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10224071Nov 3, 2020Brakes. Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together.
• 10224070Nov 3, 2020Back-over prevention (rear camera), Engine cooling, Electrical system. Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. The customer may hear a whining noise coming from the start motor when the vehicle is started.
• 10224020Nov 3, 2020Back-over prevention (rear camera). Drivers Front Window Makes Noise While Raising And Lowering
• 10184749Nov 3, 2020Brakes. Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together.
• 10184748Nov 3, 2020Electrical system, Engine cooling. Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. The customer may hear a whining noise coming from the start motor when the vehicle is started.
• 10184697Nov 3, 2020Electrical system, Visibility (wipers, defrost, mirrors), Body and structure. Drivers Front Window Makes Noise While Raising And Lowering
• 10184449Nov 3, 2020Equipment, Brakes. Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together.
• 10184448Nov 3, 2020Engine cooling, Electrical system. Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. The customer may hear a whining noise coming from the start motor when the vehicle is started.
• 10184397Nov 3, 2020Visibility (wipers, defrost, mirrors). Drivers Front Window Makes Noise While Raising And Lowering
• 10223993Oct 31, 2020Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10183104Oct 31, 2020Body and structure, Equipment. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10223940Oct 30, 2020Equipment. Cluster Does Not Retain Selected Radio Theme Update
• 10183051Oct 30, 2020Electrical system, Equipment. Cluster Does Not Retain Selected Radio Theme Update
• 10223938Oct 29, 2020Engine cooling. Customer Indicates There Is A Whistle Noise After The Vehicle Is Turned Off.

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