2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10174249Mar 26, 2020Engine cooling. 3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in…
• 10175438Mar 25, 2020Equipment. Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522.
• 10175026Mar 25, 2020Equipment. Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522.
• 10174106Mar 25, 2020Equipment. Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522.
• 10175492Mar 23, 2020Body and structure. Noise From Headliner Roof Area
• 10175080Mar 23, 2020Body and structure. Noise From Headliner Roof Area
• 10174160Mar 23, 2020Body and structure. Noise From Headliner Roof Area
• 10175512Mar 18, 2020Engine cooling. Fast Feedback Program - 3.0L Diesel Engine and Components - 2020 Ram 1500 (DT) and 2020 Jeep Wrangler (JL) - All Models (Rev. B)
• 10175489Mar 18, 2020Visibility (wipers, defrost, mirrors). Windshield Washer Spray Pattern Has Reduced Flow
• 10175435Mar 18, 2020Body and structure. Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
• 10175434Mar 18, 2020Equipment. Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no…
• 10175099Mar 18, 2020Engine cooling. Fast Feedback Program - 3.0L Diesel Engine and Components - 2020 Ram 1500 (DT) and 2020 Jeep Wrangler (JL) - All Models (Rev. B)
• 10175077Mar 18, 2020Visibility (wipers, defrost, mirrors). Windshield Washer Spray Pattern Has Reduced Flow
• 10175022Mar 18, 2020Brakes. Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no…
• 10174179Mar 18, 2020Fuel system. Fast Feedback Program - 3.0L Diesel Engine and Components - 2020 Ram 1500 (DT) and 2020 Jeep Wrangler (JL) - All Models (Rev. B)
• 10174157Mar 18, 2020Visibility (wipers, defrost, mirrors). Windshield Washer Spray Pattern Has Reduced Flow
• 10174102Mar 18, 2020Body and structure. Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no…
• 10175483Mar 16, 2020Equipment. Water Leak Carpet Wet At Front And Or Rear Seats
• 10175071Mar 16, 2020Equipment. Water Leak Carpet Wet At Front And Or Rear Seats
• 10174151Mar 16, 2020Body and structure. Water Leak Carpet Wet At Front And Or Rear Seats
• 10175480Mar 12, 2020Equipment. Ambient Air Temperature Displayed Temperature Is Inaccurate
• 10175476Mar 12, 2020Steering, Electrical system, Equipment. Left Side Steering Wheel EVIC And Radio Switches Are Inoperative
• 10175068Mar 12, 2020Equipment. Ambient Air Temperature Displayed Temperature Is Inaccurate
• 10175064Mar 12, 2020Equipment, Steering. Left Side Steering Wheel EVIC And Radio Switches Are Inoperative
• 10174148Mar 12, 2020Equipment. Ambient Air Temperature Displayed Temperature Is Inaccurate
• 10174144Mar 12, 2020Wheels, Steering. Left Side Steering Wheel EVIC And Radio Switches Are Inoperative
• 10175479Mar 11, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10175428Mar 11, 2020Equipment. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also…
• 10175426Mar 11, 2020Exterior lighting. Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the Moisture/Condensation issue to FCA Redacted Content and FCA Redacted Content as part of the repair. If no response in 15 minutes, proceed with repair.
• 10175067Mar 11, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10175016Mar 11, 2020Seats, Electronic stability control, Air bags, Vehicle speed control. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also…
• 10175014Mar 11, 2020Visibility (wipers, defrost, mirrors). Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the Moisture/Condensation issue to FCA Redacted Content and FCA Redacted Content as part of the repair. If no response in 15 minutes, proceed with repair.
• 10174147Mar 11, 2020Exterior lighting, Back-over prevention (rear camera). Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10174096Mar 11, 2020Latches, locks and linkages. Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also…
• 10174094Mar 11, 2020Exterior lighting. Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the Moisture/Condensation issue to FCA Redacted Content and FCA Redacted Content as part of the repair. If no response in 15 minutes, proceed with repair.
• 10175526Mar 10, 2020Electrical system. Customer Satisfaction Notification W14 Ground Bolt
• 10175113Mar 10, 2020Electrical system. Customer Satisfaction Notification W14 Ground Bolt
• 10174193Mar 10, 2020Engine. Customer Satisfaction Notification W14 Ground Bolt
• 10175549Mar 7, 2020Engine cooling. Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition.
• 10175136Mar 7, 2020Transmission and drivetrain. Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition.
• 10174216Mar 7, 2020Engine. Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition.
• 10175473Mar 6, 2020Exterior lighting. Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
• 10175061Mar 6, 2020Fuel system. Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
• 10174141Mar 6, 2020Exterior lighting. Malfunction Indicator Lamp (MIL) Illuminated. Fuel Injection Quantity Diagnostic Trouble Codes (DTCs) Set.
• 10175540Mar 5, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Delay/hesitation during a 3-2 shift. Bump or shutter felt during engine start/stop (ESS) situation.
• 10175535Mar 5, 2020Engine cooling, Electrical system. Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. The following enhancement is also included in this software update:Improvements to engine start stop quality to eliminate bumps or shutter. Improvements to motor rotor temperature model for…
• 10175534Mar 5, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Hesitation upon light acceleration below 20 MPH. Hesitation when accelerating while warming up, with coolant temperature below 60 ºC (140 ºF).
• 10175127Mar 5, 2020Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Delay/hesitation during a 3-2 shift. Bump or shutter felt during engine start/stop (ESS) situation.
• 10175122Mar 5, 2020Engine cooling, Transmission and drivetrain. Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. The following enhancement is also included in this software update:Improvements to engine start stop quality to eliminate bumps or shutter. Improvements to motor rotor temperature model for…
• 10175121Mar 5, 2020Engine cooling, Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Hesitation upon light acceleration below 20 MPH. Hesitation when accelerating while warming up, with coolant temperature below 60 ºC (140 ºF).

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