2020 Ram 1500 Technical Service Bulletins

1,229 technical service bulletins (TSBs) are on record for the 2020 Ram 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10174207Mar 5, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Delay/hesitation during a 3-2 shift. Bump or shutter felt during engine start/stop (ESS) situation.
• 10174202Mar 5, 2020Engine cooling, Electrical system. Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. The following enhancement is also included in this software update:Improvements to engine start stop quality to eliminate bumps or shutter. Improvements to motor rotor temperature model for…
• 10174201Mar 5, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Hesitation upon light acceleration below 20 MPH. Hesitation when accelerating while warming up, with coolant temperature below 60 ºC (140 ºF).
• 10175422Mar 4, 2020Body and structure. COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
• 10175010Mar 4, 2020Body and structure, Brakes. COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
• 10174090Mar 4, 2020Seats. COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
• 10173331Feb 28, 2020Electrical system, Electronic stability control. Electronic Stability Control (ESC) Indicator Light Illuminated, DTC?s U1440, U0403 And No (DTCM) Drive Train Control Module Codes Present
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173320Feb 24, 2020Electrical system. ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
• 10173324Feb 22, 2020Equipment. Navigation Search Feature Does Not Work
• 10173323Feb 22, 2020Electrical system. Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles
• 10173342Feb 20, 2020Equipment. Customer Satisfaction Notification VE6 Missing Side Steps
• 10173372Feb 18, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:Extended or longer than usual engine crank time.This conditions usually happens after a cold engine start and the vehicle is turned off and turned on within 3-5 minutes this will result in an extended or longer crank than usual before the vehicle…
• 10173315Feb 12, 2020Visibility (wipers, defrost, mirrors). Rear Door Window Binding And Or Difficult To Move
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10173313Feb 12, 2020Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10173274Feb 12, 2020Seats, Wheels. MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight the area of concern prior to removal of the anti-chip tape or flare and email pictures to FCA Redacted Content as part of repair. If no response in 15 minutes, proceed with repair.
• 10173272Feb 12, 2020Seats. MAT, Front Seat Cushion, Suspension If there is a BSR/Noise/Creak or misinstallation or damaged part related to the Flex Mat, the Spring, the Seat Bottom or Seat Cushion of the Front Seats DO NOT DISASSEMBLE the components. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173308Feb 8, 2020Equipment. Audio Mute On All Sources Except AM
• 10173352Feb 6, 2020Electrical system. Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while…
• 10173351Feb 6, 2020Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while…
• 10173349Feb 6, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on one or more of the following:Bump sensation during a coast down with light acceleration. Abnormal vibration when accelerating lightly during stop and go driving conditions.
• 10173347Feb 6, 2020Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while…
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10173344Feb 5, 2020Electrical system, Seats. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10173341Feb 5, 2020Exterior lighting. Customer Satisfaction Notification VF2 Auto High Beam Headlamp Control
• 10170389Dec 14, 2019Equipment. Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
• 10170364Dec 11, 2019Engine cooling. Fast Feedback Program - 3.0L Diesel Engine and Components - 2020 Ram 1500 (DT) and 2020 Jeep Wrangler (JL) - All Models (Rev. A)
• 10220107Nov 22, 2019Brakes. Rear Brake Noise This bulletin involves replacing the rear caliper adapters, guide pins and brakepads. The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.
• 10169255Nov 22, 2019Brakes. Rear Brake Noise This bulletin involves replacing the rear caliper adapters, guide pins and brakepads. The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.
• 10220103Nov 21, 2019Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10169251Nov 21, 2019Body and structure. Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
• 10220006Nov 20, 2019Back-over prevention (rear camera), Brakes. CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A.
• 10169154Nov 20, 2019Equipment, Electrical system, Back-over prevention (rear camera). CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A.
• 10220094Nov 15, 2019Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. 4-5 shift clunk.
• 10169242Nov 15, 2019Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. 4-5 shift clunk.
• 10220088Nov 7, 2019Electrical system. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may describe the following:Uconnect remote function inoperable when using the phone App
• 10169236Nov 7, 2019Equipment, Electrical system. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may describe the following:Uconnect remote function inoperable when using the phone App
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Engine, Fuel system. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168482Oct 25, 2019Visibility (wipers, defrost, mirrors), Other or unknown. Trailer Tow Mirrors Are Chrome Instead Of Black This bulletin involves inspecting and possibly replacing the trailer tow mirrors. Customers may comment on the following:The trailer tow side mirrors on the vehicles, were built with chrome mirrors and were supposed to have black mirrors.
• 10168388Oct 17, 2019Fuel system, Transmission and drivetrain. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline…
• 10168425Oct 16, 2019Fuel system. Warranty Bulletin: 2020 Ram 1500 (DT) 3.0L Diesel Gen III Oil Filter Correct Part Usage
• 10168456Oct 11, 2019Electrical system. Splash Screen Displays Incorrect Logo In The Electronic Vehicle Information Center (EVIC) This bulletin involves a vehicle reconfiguration for proper operation of the Instrument Cluster display. The customer may notice: When the vehicle is first started, Laramie is displayed in the cluster, when Lone Star should be displayed.Fig. 1. Cluster Splash Screen Logos
• 10168448Oct 10, 2019Engine cooling. GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design…
• 10166567Aug 28, 2019Fuel system. Fast Feedback Program - 3.0L Diesel Engine and Components - 2020 Ram 1500 (DT) - All Models
• 10166589Aug 22, 2019Engine. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
• 10162509May 30, 2019Brakes. PadKit- Front Disc Brake
• 10162508May 30, 2019Brakes. PadKit- Front Disc Brake

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