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SuspensionPart report

2016 Ram 2500 Suspension Problems

Complaints
12about this part
Share
5%of 259 total for the year
Median mileage
10,750miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 12 complaints about the suspension of the 2016 Ram 2500, 5% of the 259 complaints for this model year. Where a mileage was given, the median is 10,750 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving down the street at 35 MPH when all of a sudden I lost my brakes. I had to swerve to avoid hitting another car and ended up on the sidewalk. I then pushed my emergency brake in to stop. I ran into a street sign and the front passenger quarter panel, light and mirror were damaged. Once I was able to get a tow to my office I realized that what had happened was the shock had broken off the axle and severed the brake line. This is the fourth time that this shock has come of the axle and dodge has done nothing to solve the problem. …”

NHTSA complaint #11118235, filed 2018-08, 53,000 miles

“On the evening of march 26, 2019 I was driving my truck on a residential street when I heard a rubbing noise that I thought was an indicator that my brakes were worn and needed replaced. I visually inspected under the truck and found no leaking fluids, or debris caught between my rotor and brake pad. On the morning of march 27, 2019 I was driving on the highway when I heard what I believed to be a metal on metal sound. I was unsure if the sound came from my vehicle or a passing vehicle. As I got at or around 2 miles from that location my ABS light came on and I hear a loud popping noise. …”

NHTSA complaint #11194530, filed 2019-04, 56,000 miles

“Purchased a 2016 dodge Ram 2500 turbo diesel laramie, new, returned the truck due to a vibration bad enough the seats, hood, rear bed shook. It was bad enough I had to slow down to have the shaking stop. Then when on the highway the only safe driving speeds where under 62 and over 80. Anything in between caused the truck to shake. So, the truck sat in my driveway, the only time I drove the truck was when I had to and even then, I would only drive it on the back roads due to the shaking. Truck as been back 4 times for over a total of 30 days to work on truck with no solution to the problem. …”

NHTSA complaint #10920609, filed 2016-11, 400 miles

“Vibration between 65 and 84 MPH. Started having problem at 14000 miles. Allegedly, dealer found axles to be warped (sure they were) and replaced (unlikely)...but thinking it was lip service to get me out the door and leave them alone (no evidence provided after service of malfunctioned parts). Have had wheels balanced numerous times, centramatic balancers applied, new tires, new wheels. Nothing has fixed the problem.”

NHTSA complaint #10938812, filed 2016-12, 14,000 miles

“Purchased 2016 dodge Ram 2500 laramie, mega cab - noticeable vibration at highway speeds between 60-80mph - at certain speeds it's constant, at other speeds it's intermittent. Notified dealership who suggested balancing tires, road forcing tires, etc before bringing it in for warranty service. Took the truck to several tire shops to have the tires balanced, road forced, changed out for different tires, etc. Nothing related to tires fixed the issue. Brought truck back to dealer for warranty service, they replaced two tires that were (supposedly) bad and returned the truck to me. …”

NHTSA complaint #11002815, filed 2017-07, 7,500 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202512%
202412%
202312%
2022106%
202111%
202011%
201932%
2018211%
2017162%
2016125%
201594%
20143711%
20132313%
2009480%

Other parts of the 2016 Ram 2500

Transmission and drivetrain
64 complaints
Engine
53 complaints
Steering
43 complaints
Electrical system
38 complaints
Brakes
35 complaints
Other or unknown
35 complaints
Vehicle speed control
17 complaints
Body and structure
13 complaints
Air bags
12 complaints
Fuel system
12 complaints
Engine cooling
7 complaints
Seat belts
6 complaints

← All problems reported for the 2016 Ram 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology