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SuspensionPart report

2018 Ram 2500 Suspension Problems

Complaints
21about this part
Share
1%of 2,607 total for the year
Median mileage
53,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 21 complaints about the suspension of the 2018 Ram 2500, 1% of the 2,607 complaints for this model year. Where a mileage was given, the median is 53,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased the trucks used from a dealership rick hendrick in fayetteville, nc. In march of 2019. It only had 20,000 miles on it. Issue one was they sold it to me with parts that void warranty per chrysler and this was not disclosed up front. Main problem I had to threaten to sue in order to get money back to get tires with the correct class rating as I could not tow with it. Next issue was they would not warranty bad wheel bearing or breaks at 37000 miles which per them was due to a lift kit. There is no lift kit on the truck but someone install a leveling kit. …”

NHTSA complaint #11386079, filed 2021-01, 87,000 miles

“Vibration at various speeds. Can be felt and noticed in steering wheel. Feels like a shaking of the vehicle. Happens on different road surfaces (asphalt vs concrete) upgrades, downgrades, flat, left turn's right turns straightaways. Typically starts at 55 MPH to 80 MPH. Still noticeable under heavy or light loads and even empty.”

NHTSA complaint #11230874, filed 2019-07, 750 miles

“I get a message that states Service air ride suspension immediately. After reading several ram forms it seems this is a big problem with these trucks. My airbags are completely inflated. I have not taken to the dealer because most of the forms I read says ram is aware of the problem but hasn't issued a recall.”

NHTSA complaint #11626321, filed 2024-11

“Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.”

NHTSA complaint #11508237, filed 2023-02

“I was on vacation with my family and pulled over to the side of the road to get something from the back and the service abs electronic light came up. it was intermittently coming on and off. it really dampened our trip because i have been stranded with electrical issues in this truck before. my family was scared the brakes were going to fail and we reduced our trips into the mountain areas we had planned. …”

NHTSA complaint #11455117, filed 2022-03

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202512%
202412%
202312%
2022106%
202111%
202011%
201932%
2018211%
2017162%
2016125%
201594%
20143711%
20132313%
2009480%

Other parts of the 2018 Ram 2500

Brakes
2,346 complaints
Electrical system
476 complaints
Vehicle speed control
342 complaints
Forward collision avoidance
225 complaints
Other or unknown
114 complaints
Steering
87 complaints
Transmission and drivetrain
75 complaints
Engine
37 complaints
Wheels
14 complaints
Air bags
11 complaints
Back-over prevention (rear camera)
11 complaints
Fuel system
11 complaints

← All problems reported for the 2018 Ram 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology