2019 Ram 2500 Body and structure Problems
- Complaints
- 25about this part
- Share
- 13%of 193 total for the year
- Median mileage
- 5,400miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 25 complaints about the body and structure of the 2019 Ram 2500, 13% of the 193 complaints for this model year. Where a mileage was given, the median is 5,400 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This is my second submitted complaint about the tailgate coming open while driving and towing. Have made two complaints to chrysler and taken to dealer. However, nothing is being done because they drive it 10 miles and can not replicate . Even though they acknowledge extensive recall history on earlier models for same problem. I have now damaged my truck with 5k miles on it and my camper when it came open in tow.”
NHTSA complaint #11341297, filed 2020-07, 5,300 miles“The tail gate opened and was damaged while towing a dump trailer. I know that I slammed it shut, because it doesn't shut all the way if I don't slam it.”
NHTSA complaint #11394528, filed 2021-02, 12,000 miles“Well driving down the inner state at 65 miles an hour a frame snapped and the drive train and axel fell out truck veered to the left in consequently I hit the guard rail this happened and a dry flat straight interstate I -20i mile marker number 4 in north augusta south carolina the mechanic that towed the truck said this happened due to a manufacturer's defect the truck only had 6000 miles on it.*dt*jb*dt*dt*jb*dt*jb*dt the consumer stated that the vehicle is under inspection by the manufacturer. *as*dt*dt*dt*dt *tr*as*dt*dt*dt *tr*dt the consumer provided photos.”
NHTSA complaint #11338863, filed 2020-07, 6,000 miles“Our tailgate has opened on its own 4 times while we were driving since we have owned the vehicle. It also has shown a notification on the dash that the tailgate is open, but when checked it is closed. I have a video of this, but I don't know if I can upload it. We bought the vehicle in late 2019 and the first event was in march 2020, and it caused scratches on the plastic top part of the tailgate, as it hit the tongue jack of our camper. The first time, we thought maybe we hadn't closed it hard enough, so we have always made a point to make sure it was shut tight. …”
NHTSA complaint #11341295, filed 2020-07, 5,400 miles“Truck has 5000 miles on it. Twice now the tailgate has come open while traveling. Yesterday 6/22/20, I got home from travel towing camper, and unloaded back of truck. Closed tailgate and double checked it to make sure it was closed, do this now after first time. Towed camper to storage and while making turn in storage area tailgate had opened on trip and hit camper causing damage to tailgate and camper.”
NHTSA complaint #11330127, filed 2020-06, 5,000 milesRelated recalls
- 22V904000Dec 8, 2022Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate…Covers: Ram 2500 2019–2022, 1500 2019–2022, 3500 2019–2022
- 20V207000Apr 9, 2020Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading…Covers: Ram 2500 2019–2020, 3500 2019–2020
Related service bulletins
- 11037344Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034910Jun 29, 2026Switch – headlamp
- 11034909Jun 29, 2026Switch – headlamp
- 11034385Jun 26, 2026Backup Camera Poor Image Quality Inspection
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033889Jun 4, 2026For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11032344Apr 30, 2026Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 4% |
| 2022 | 5 | 3% |
| 2021 | 12 | 11% |
| 2020 | 11 | 7% |
| 2019 | 25 | 13% |
| 2018 | 5 | 0% |
| 2017 | 5 | 1% |
| 2016 | 13 | 5% |
| 2015 | 8 | 4% |
| 2014 | 16 | 5% |
| 2013 | 5 | 3% |
Other parts of the 2019 Ram 2500
63 complaintsEngine
32 complaintsElectrical system
29 complaintsTransmission and drivetrain
29 complaintsOther or unknown
25 complaintsBrakes
16 complaintsSteering
11 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsSeat belts
4 complaintsForward collision avoidance
3 complaints
← All problems reported for the 2019 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology