2020 Ram 2500 Body and structure Problems
- Complaints
- 11about this part
- Share
- 7%of 162 total for the year
- Median mileage
- 10,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the body and structure of the 2020 Ram 2500, 7% of the 162 complaints for this model year. Where a mileage was given, the median is 10,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Passenger side rambox plastic covering is warping. Rambox's plastic cover is secured to the side of the rambox structure via double sided tape. Due to temperature changes the plastic covering expands and contracts in cold and hot environments, causing the plastic panel to warp, and causing the 3m tape that is used to secure it to the rambox structure to fail.”
NHTSA complaint #11323145, filed 2020-05, 658 miles“The tailgate on this truck has opened 11 times now while driving down the road. I take it to the dealer and they do nothing about it and say none of their diagnostics show anything. I have researched this problem and for the past consecutive years prior to this year's model, the same issue has been recalled. This last time it happened, it came down while pulling a trailer which bent the tailgate and items fell out of the back of the truck. …”
NHTSA complaint #11475870, filed 2022-07“I was driving doing 55mph on the highway and the hood came lose and flopped back covering my windshield. Luckily there was nobody too close to me I and was able to avoid a collision.”
NHTSA complaint #11586682, filed 2024-05“RECALL IS NOT BEING COMPLETD IN A TIMELY MANNER. We have not had any incidents but we have been waiting since August of 2022 for the dealer to receive the parts to complete the recall. We have been told that we are on a waiting list and we're actually on the waiting list at 2 different locations. I read online that I should file a complaint if the recall is not completed in a timely manner. We are driving the vehicle with the risks these recalls pose and do not want to have to go through any incident or accidents.”
NHTSA complaint #11504722, filed 2023-01“My 2500 RAM longbed crewcab is a Tradesman , i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. …”
NHTSA complaint #11565514, filed 2024-01Related recalls
- 22V904000Dec 8, 2022Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate…Covers: Ram 2500 2019–2022, 1500 2019–2022, 3500 2019–2022
- 20V207000Apr 9, 2020Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading…Covers: Ram 2500 2019–2020, 3500 2019–2020
Related service bulletins
- 11037344Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034910Jun 29, 2026Switch – headlamp
- 11034909Jun 29, 2026Switch – headlamp
- 11034385Jun 26, 2026Backup Camera Poor Image Quality Inspection
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033889Jun 4, 2026For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11032344Apr 30, 2026Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 4% |
| 2022 | 5 | 3% |
| 2021 | 12 | 11% |
| 2020 | 11 | 7% |
| 2019 | 25 | 13% |
| 2018 | 5 | 0% |
| 2017 | 5 | 1% |
| 2016 | 13 | 5% |
| 2015 | 8 | 4% |
| 2014 | 16 | 5% |
| 2013 | 5 | 3% |
Other parts of the 2020 Ram 2500
70 complaintsEngine
33 complaintsElectrical system
20 complaintsOther or unknown
20 complaintsTransmission and drivetrain
20 complaintsBrakes
14 complaintsSteering
10 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsSeat belts
3 complaintsAir bags
2 complaintsElectronic stability control
2 complaints
← All problems reported for the 2020 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology