2020 Ram 2500 Steering Problems
- Complaints
- 10about this part
- Share
- 6%of 162 total for the year
- Median mileage
- 2,963miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the steering of the 2020 Ram 2500, 6% of the 162 complaints for this model year. Where a mileage was given, the median is 2,963 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While coming to a stop I lost complete power steering and was barely able to turn the wheel to move to the side of the road. No messages, lights or codes came up on the dash. Truck only has 4,900 miles on it and was full on power steering fluid. After checking everything I attempted to drive from the side of the road. When the RPM's rose the power steering worked normal. When I approached the next stop and let my foot off the gas and the RPM's lowered, I lost power steering again at approximately 30 MPH, leaving me unable to steer.”
NHTSA complaint #11397627, filed 2021-02, 4,900 miles“The vehicle randomly navigates left or right without warning, also the steering wheel has almost not affect to the vehicle going straight. This happened when the vehicle is in motion, road condition does not matter it is affected on both city roads and highway roads. Very dangerous when on the highway pulling a trailer.”
NHTSA complaint #11337107, filed 2020-07, 500 miles“While driving down the highway power steering quit working followed along with a light on on the dashboard claiming that power steering failed. It became extremely hard to turn even at highway speeds.”
NHTSA complaint #11343809, filed 2020-08, 1,330 miles“'power steering unavailable service required' message appeared on instrument cluster at 4,596 miles. Power steering failure occurred while driving in light city traffic and stopped at an intersection. The vehicle is difficult to control without power steering assist. Powering car off and on did not clear the error. Nor did disconnecting/reconnecting battery terminals. Vehicle sat overnight in garage and power steering function seemed to return the following day, only to fail again after 15-20 mins of light street driving.”
NHTSA complaint #11388423, filed 2021-01, 4,596 miles“I am concerned that recall 21V-880 was issued Nov. 12 2021 and there is still no fix available. I just got home from my local dealer. My intention was to get an appointment to take care of all three of the open recalls on my vehicle on one service visit. They say they can do two of them but not 21V-880. How long is an adequate wait time for a solution ?”
NHTSA complaint #11476171, filed 2022-07Related service bulletins
- 10229819Dec 16, 2022UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2025 | 3 | 5% |
| 2024 | 1 | 2% |
| 2023 | 5 | 10% |
| 2022 | 7 | 4% |
| 2021 | 5 | 5% |
| 2020 | 10 | 6% |
| 2019 | 11 | 6% |
| 2018 | 87 | 3% |
| 2017 | 49 | 7% |
| 2016 | 43 | 17% |
| 2015 | 43 | 20% |
| 2014 | 87 | 25% |
| 2013 | 31 | 17% |
| 2009 | 4 | 80% |
Other parts of the 2020 Ram 2500
70 complaintsEngine
33 complaintsElectrical system
20 complaintsOther or unknown
20 complaintsTransmission and drivetrain
20 complaintsBrakes
14 complaintsBody and structure
11 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsSeat belts
3 complaintsAir bags
2 complaintsElectronic stability control
2 complaints
← All problems reported for the 2020 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology