2017 Ram 2500 Steering Problems

“Had the Ram 3500 recal corrected with a spot weld at the don franklin somerset kentucky dealer. It may be approved NHTSA but according to DOT officers it is an illegal fix. Stated that it isnt approvec by the fmcsa. If I am shut down due to tnis spot weld, I will loose revenue in the thousands. If there is a permenent fix it needs to be done asap.”

“Ram welded the drag-link assembly per a recall on my 2500. I cannot get anyone including the dealer to align my truck after putting new tires on it. The factory tires wore unevenly prior to 30,000 miles. Chrysler says there is nothing they can do. I specifically asked for a replacement drag link assembly that is not welded be shipped to the dealer. They are refusing. I am in awe of their inability to resolve an issue they directly created. I am planning on suing as a last resort.”

“While driving down the highway, on a right hand corner I turned and could hear and feel a 'pop'. Then had slop in the steering, nearly causing me to catastrophically crash . I controlled it enough off the roadway into a field and stopped, if there was a guardrail or drop off, I would have majorly crashed. I could turn left, go straight. But going right I'd turn the wheel 1 full turn before it 'engaged' steering. After inspecting the truck, I noticed the track bar would move 4-6 inches before the wheels would ever move. …”

“My vehicle was included in safety recall v06/NHTSA 19v-021 and I believe the fix for this recall was not a sufficient long term solution. The fix for this recall was welding the nuts on the drag link. For a temporary fix this is sufficient, however, for a long term solution the part should be replaced. Welding the nuts reduces the ability to utilize not Ram/dodge dealers as companies do not want the liability of cutting the welds and rewarding the nuts in order to perform an alignment, which is needed for vehicle safety. …”

“I sent your organization an email regarding this issue, request 259479 and received a reply . The issue is the FCA mandated drag link recall in effect for my truck. The FCA recall fix which they say was approved by you, involves welding the jamb nuts to the adjustment collar on the drag link, which locks the entire assembly together. The problem is this fix eliminates the ability to set the steer ahead adjustment for future wheel alignments and how many times can the parts be cut and welded for future wheel alignments before the drag link is no longer able to be used? …”