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Transmission and drivetrainPart report

2020 Ram 2500 Transmission and drivetrain Problems

Complaints
20about this part
Share
12%of 162 total for the year
Median mileage
7,250miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 20 complaints about the transmission and drivetrain of the 2020 Ram 2500, 12% of the 162 complaints for this model year. Where a mileage was given, the median is 7,250 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This is the worst truck I've ever purchased, a simple fix needed to the pulley tensioner and the clutch fan is needed..been to dealer twice going a 3rd time . The fuel pump cp4 is a danger to drivers and pedestrians as these trucks are meant for pulling heavy loads and mostly on interstates which makes it a danger. The cp3 is needed back in the trucks as there is a horrible fuel pump chatter at this point and an iminant failure is coming soon. Also the truck rolls in park like 5 feet for no reason while off in park”

NHTSA complaint #11384318, filed 2020-12, 6,500 miles

“Windshield broke . Nothing hit it. I turned the defrost on and it just started cracking. Transmission is slipping def pump went out hub caps keep flying off”

NHTSA complaint #11399726, filed 2021-03, 8,000 miles

“On september 19, 2020, purchased a vehicle and traded in a 2013 chev. On 09/27 we were driving home engine light comes on, the vehicle has less than 900 miles.. On 09/28 vehicle taken to the nearest dealership( not purchased from) in which no one would pay to have towed. It took a week to be told a new transmission was needed. Was given a run around on the timeframe for repair. Chrysler and dealership decided to have the vehicle towed to the dealership where the truck was purchased. Promised to have a transmission on 10/14. …”

NHTSA complaint #11375110, filed 2020-11, 700 miles

“Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.”

NHTSA complaint #11562426, filed 2023-12

“Wanted to explain what happened to the truck. Left the house as normal, pulled out of the driveway. Normal acceleration around 45mph, truck started to spit and sputter making loud knocking noises in the engine. Lost complete power. Truck shut off by itself. Was able to crank back up and drive it back home with vigorously vibrating and sputtering. I was only about 200 yards from my driveway when this happened. Truck is not driveable.”

NHTSA complaint #11462000, filed 2022-04

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
202627%
2025711%
2024712%
2023612%
20225028%
20212523%
20202012%
20192915%
2018753%
2017426%
20166425%
20154420%
20146218%
20132212%

Other parts of the 2020 Ram 2500

Fuel system
70 complaints
Engine
33 complaints
Electrical system
20 complaints
Other or unknown
20 complaints
Brakes
14 complaints
Body and structure
11 complaints
Steering
10 complaints
Wheels
8 complaints
Visibility (wipers, defrost, mirrors)
6 complaints
Seat belts
3 complaints
Air bags
2 complaints
Electronic stability control
2 complaints

← All problems reported for the 2020 Ram 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology