2020 Ram 2500 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 6about this part
- Share
- 4%of 162 total for the year
- Median mileage
- 8,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the visibility of the 2020 Ram 2500, 4% of the 162 complaints for this model year. Where a mileage was given, the median is 8,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Windshield broke . Nothing hit it. I turned the defrost on and it just started cracking. Transmission is slipping def pump went out hub caps keep flying off”
NHTSA complaint #11399726, filed 2021-03, 8,000 miles“I am concerned that recall 21V-880 was issued Nov. 12 2021 and there is still no fix available. I just got home from my local dealer. My intention was to get an appointment to take care of all three of the open recalls on my vehicle on one service visit. They say they can do two of them but not 21V-880. How long is an adequate wait time for a solution ?”
NHTSA complaint #11476171, filed 2022-07“2020 Ram 2500 air blows through defrost vents in all modes, causing windshield to fog up making it impossible to see. This almost caused me to wreck while pulling my camper at night.”
NHTSA complaint #11497185, filed 2022-12“The contact owns a 2020 Ram 2500. The contact stated that the Defroster/Defogger failed to work while plowing snow. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 2,000.”
NHTSA complaint #11445339, filed 2021-12, 2,000 miles“The contact owns a 2022 Ram 2500. The contact stated that the vehicle was not properly aligned, and the tires were worn. The dashboard leather had detached. While driving at an undisclosed speed, the windshield wipers became inoperable. Additionally, after it had rained, the contact noticed there was water moving around in the engine bay. There were no warning lights illuminated. The contact completed an alignment. The vehicle was taken to the local, who broke an unknown part on the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. …”
NHTSA complaint #11607264, filed 2024-08, 10,000 milesRelated recalls
- 22V035000Jan 27, 2022Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab…Covers: Ram 2500 2019–2020, 3500 2019–2020, 5500 2019–2020 +1 more
- 20V622000Oct 8, 2020Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer…Covers: Ram 2500 2020, 1500 2020
Related service bulletins
- 11002753Jun 26, 2024Motor - windshield wiper & wiperunit - windshield wiper
- 11002316Jun 26, 2024Motor - windshield wiper & wiperunit - windshield wiper
- 11002424Jun 20, 2024Wiperunit - windshield wiper, blade - front wiper
- 10236969Apr 25, 2023Mirror
- 10231735Jan 23, 2023Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10226009Sep 28, 2022Exterior Mirror Lamp Service
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 3% |
| 2025 | 2 | 3% |
| 2024 | 4 | 7% |
| 2023 | 4 | 8% |
| 2022 | 4 | 2% |
| 2021 | 4 | 4% |
| 2020 | 6 | 4% |
| 2019 | 6 | 3% |
| 2018 | 8 | 0% |
| 2017 | 1 | 0% |
| 2016 | 1 | 0% |
| 2014 | 3 | 1% |
| 2013 | 5 | 3% |
Other parts of the 2020 Ram 2500
70 complaintsEngine
33 complaintsElectrical system
20 complaintsOther or unknown
20 complaintsTransmission and drivetrain
20 complaintsBrakes
14 complaintsBody and structure
11 complaintsSteering
10 complaintsWheels
8 complaintsSeat belts
3 complaintsAir bags
2 complaintsElectronic stability control
2 complaints
← All problems reported for the 2020 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology