2020 Ram 2500 Electrical system Problems
- Complaints
- 20about this part
- Share
- 12%of 162 total for the year
- Median mileage
- 25,750miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 20 complaints about the electrical system of the 2020 Ram 2500, 12% of the 162 complaints for this model year. Where a mileage was given, the median is 25,750 miles. 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This vehicle was bought less than a month ago. The first week 3 tires sensors are out and not working, then yesterday, oct. 20, 2020 the engine light came on and won't go out. We called the dealer and were told that it wasn't any problem to keep driving the truck. They told us the soonest they could see it was this friday, oct. 23, 2020 and they do not have any loaners. So here I am stuck at home afraid to drive the Ram truck costing more than $70,000 because I might ruin the engine. This is uncalled for in a brand new vehicle!!”
NHTSA complaint #11365611, filed 2020-10, 980 miles“As I was operating my vehicle on I95 northbound smoke began to pour out of my vents. I was able to pull over and was able to determine there was a fire behind the radio in my truck. I immediately grabbed the personal affects that I could grab and called 911. However within 5 minutes the cab of the truck.was engulfed im flames.”
NHTSA complaint #11687105, filed 2025-09“Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.”
NHTSA complaint #11562426, filed 2023-12“The trailer electrical plug located on the sidewall in the bed of the truck was not connected at the factory. I could have experienced a complete trailer braking system failing when towing my 5th wheel. Yes, vehicle was inspected by Harper Dodge in Alcoa TN, The trailer electrical plug was connected to the electrical system.”
NHTSA complaint #11442896, filed 2021-12“2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said it's not covered. This is insane”
NHTSA complaint #11694963, filed 2025-10Related service bulletins
- 11037344Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035981Jul 29, 2026Sensor - turbocharger speed
- 11035980Jul 29, 2026Sensor - turbocharger speed
- 11034910Jun 29, 2026Switch – headlamp
- 11034909Jun 29, 2026Switch – headlamp
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11032842May 13, 2026Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 10 | 34% |
| 2025 | 40 | 61% |
| 2024 | 12 | 20% |
| 2023 | 10 | 20% |
| 2022 | 61 | 34% |
| 2021 | 35 | 32% |
| 2020 | 20 | 12% |
| 2019 | 29 | 15% |
| 2018 | 476 | 18% |
| 2017 | 121 | 17% |
| 2016 | 38 | 15% |
| 2015 | 28 | 13% |
| 2014 | 42 | 12% |
| 2013 | 41 | 23% |
Other parts of the 2020 Ram 2500
70 complaintsEngine
33 complaintsOther or unknown
20 complaintsTransmission and drivetrain
20 complaintsBrakes
14 complaintsBody and structure
11 complaintsSteering
10 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsSeat belts
3 complaintsAir bags
2 complaintsElectronic stability control
2 complaints
← All problems reported for the 2020 Ram 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology