2023 Ram 2500 Technical Service Bulletins

356 technical service bulletins (TSBs) are on record for the 2023 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11007993Sep 18, 2024Transmission and drivetrain. WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in…
• 11007954Sep 17, 2024Electrical system. Battery Drain Suspected or "Identified" From USB or Media Hub
• 11007643Sep 6, 2024Electrical system. "Right Busbar Cover Modification For Service Battery Clearance The technician or customer may experience: ● While installing the Mopar service battery as a replacement for the factory battery, there is an interference issue with the right busbar cover on the positive terminal side of the battery. This bulletin involves modifying the right busbar cover on the positive terminal side of the battery. "
• 11007172Sep 6, 2024Electrical system. Horn Sound Is Weak, Off Tone, Or Inoperative.
• 11006882Aug 21, 2024Air bags. AIR BAG - DRIVER
• 11006515Aug 17, 2024Electrical system. Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
• 11005700Jul 31, 2024Electrical system, Other or unknown. "Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio…
• 11005229Jul 25, 2024Electrical system. Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
• 11005320Jul 24, 2024Body and structure. "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market.
• 11005228Jul 24, 2024Transmission and drivetrain. TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
• 11005199Jul 22, 2024Electrical system. CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found.
• 11004995Jul 20, 2024Electrical system. Satellite Radio Displays “Satellite Hardware Error” Message
• 11004948Jul 18, 2024Engine. Perceived Oil Leak From The Rear Of The Engine
• 11004151Jul 10, 2024Electrical system. Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
• 11003786Jul 2, 2024Steering, Electrical system. MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor…
• 11002804Jun 29, 2024Transmission and drivetrain. "Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid.
• 11002531Jun 28, 2024Electrical system. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
• 11002753Jun 26, 2024Visibility (wipers, defrost, mirrors). Motor - windshield wiper & wiperunit - windshield wiper
• 11002316Jun 26, 2024Visibility (wipers, defrost, mirrors). Motor - windshield wiper & wiperunit - windshield wiper
• 11002424Jun 20, 2024Visibility (wipers, defrost, mirrors). Wiperunit - windshield wiper, blade - front wiper
• 11002315Jun 20, 2024Body and structure. Wiperunit - windshield wiper, blade - front wiper
• 11002314Jun 20, 2024Body and structure. Wiperunit - windshield wiper, blade - front wiper.
• 11002068Jun 19, 2024Electrical system. "Flash: Memory Seat Module (MSM) Updates Customers may experience the following: ● Telescoping Mirrors are inoperative. This bulletin involves reprogramming the MSM with the latest available software."
• 11002024Jun 18, 2024Electrical system, Exterior lighting. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 11001758Jun 17, 2024Brakes. Module - anti-lock brake system
• 11001756Jun 15, 2024Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11001759Jun 5, 2024Brakes. Module - anti-lock brake system
• 11000611May 30, 2024Electrical system. Module - telematics
• 11000608May 30, 2024Engine. Valve - EGR
• 11001020May 28, 2024Other or unknown, Engine. On Board Diagnosis (OBD) Monitor Readiness Information
• 11001018May 28, 2024Electrical system, Engine. Malfunction Indicator Lamp (MIL) Illumination. One Or More Exhaust Temperature Sensor (EGT) Diagnostic Trouble Codes (DTCs), Set.
• 11000600May 22, 2024Electrical system, Engine. Module - engine controller
• 11000824May 21, 2024Engine. "GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c.
• 11000992May 16, 2024Electrical system. Checking Radio Software Level On A VP2 Radio
• 11000931May 16, 2024Transmission and drivetrain. Rear Axle Differential Fluid Level Appears Low
• 11000174May 9, 2024Body and structure. DAMPER - STRUT
• 11000170May 7, 2024Steering. Module - steering control
• 11000866May 3, 2024Electrical system. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
• 11000856May 3, 2024Electrical system. "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
• 10251770Jan 30, 2024Equipment. UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related…
• 10251794Jan 25, 2024Visibility (wipers, defrost, mirrors). Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
• 10251856Jan 18, 2024Equipment. Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable.
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251829Jan 6, 2024Body and structure. Instrument Panel Delamination The customer may experience the following: ? Visible bubbling/delamination on the instrument panel base panel (cover). Inspect for visible bubbling/delamination on the instrument panel base panel. If bubbling/delamination is present, replace the base panel.
• 10251828Jan 6, 2024Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ? "Service Transmission" message in the Instrument Cluster panel (IPC). ? Erratic shift bump felt/heard. ? Transmission stuck in seventh gear. ? Inability to accelerate. ? Not enough power to tow. This bulletin involves reprogramming the TCM with the latest available software.
• 10248960Nov 30, 2023Electrical system, Brakes, Back-over prevention (rear camera), Other or unknown. Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep…
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248882Nov 18, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10248928Nov 15, 2023Back-over prevention (rear camera), Brakes, Electrical system. Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep…

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