2023 Ram 2500 Technical Service Bulletins

356 technical service bulletins (TSBs) are on record for the 2023 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10248912Nov 15, 2023Equipment. Transportation Bulletin T-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)
• 10248909Nov 15, 2023Equipment. FCA Caribbean Transportation Bulletin IT-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)
• 10248872Nov 10, 2023Equipment. Audio Muted During A CarPlay Or Android Auto Phone Call
• 10248966Nov 8, 2023Engine cooling. PSU Oil Pump Assy
• 10248841Nov 6, 2023Brakes. brake hydroboost When replacing the Hydrobooster Assembly for a warrantable concern, please save the removed unit and call FCA REDACTED CONTENT for a FasTrack part return. ~ If no response in 15 minutes, proceed with repair. Please leave the last 8 of VIN, plus vehicle mileage, and dealer code.
• 10248855Nov 1, 2023Engine cooling. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P2580 ? Turbocharger Speed Sensor Circuit Low, Set.
• 10247447Oct 21, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10247444Oct 21, 2023Back-over prevention (rear camera). SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
• 10247463Oct 18, 2023Electrical system. FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)
• 10247462Oct 18, 2023Electrical system. Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)
• 10247435Oct 5, 2023Back-over prevention (rear camera). Humming Noise Through Speakers While Vehicle Is Off
• 10248579Sep 26, 2023Lane departure. Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
• 10244418Sep 26, 2023Equipment. Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248570Sep 19, 2023Seats. 2nd Row Center Seat Lazy Or Slow When Folding.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248560Sep 13, 2023Equipment. Radio Shutting Off Due to Hot Display
• 10244399Sep 13, 2023Equipment. Radio Shutting Off Due to Hot Display
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248607Sep 8, 2023Equipment. Radio Internal Amplifier Calibration The customer may experience the following: ? Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heard when radio is on and no media is playing, or volume high/low with media playing. This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.
• 10244446Sep 8, 2023Equipment, Electrical system. Radio Internal Amplifier Calibration The customer may experience the following: ? Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heard when radio is on and no media is playing, or volume high/low with media playing. This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.
• 10243293Aug 31, 2023Equipment, Electrical system. Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243176Aug 23, 2023Equipment. SiriusXM (SXM) Advertisements Pop Up On Radio
• 10243164Aug 17, 2023Transmission and drivetrain. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.
• 10243098Aug 17, 2023Transmission and drivetrain. PUMP ASSY AND REACTION SHAFT 2023 DJ & D2: If DTCs P0944 and P0868 are present, do not replace the torque converter or internal transmission components. Refer to SOL Publication S2321000007.
• 10243254Aug 16, 2023Equipment. Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
• 10243157Aug 9, 2023Back-over prevention (rear camera). Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
• 10243232Aug 3, 2023Equipment, Electrical system. Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ?
• 10243136Aug 2, 2023Other or unknown, Equipment. Radio Resets Intermittently After A Screech Or Buzz Sound
• 10244163Aug 1, 2023Equipment. WiFi Hotspot does not work.
• 10243224Aug 1, 2023Equipment. Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242765Jul 26, 2023Engine cooling. Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.
• 10242813Jul 18, 2023Electrical system. Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email).
• 10242706Jul 17, 2023Brakes, Electrical system. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242811Jul 15, 2023Electrical system. Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. This bulletin involves reprogramming the BCM module with the latest available software.
• 10242753Jul 15, 2023Equipment. Pop Or Static Noise From Radio As The Vehicle Is Being Started
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242795Jul 12, 2023Engine cooling. 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
• 10242792Jul 11, 2023Electrical system. Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk status showing as closed when trunk is open. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile…
• 10242790Jul 11, 2023Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.
• 10242737Jul 11, 2023Equipment. Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10241134Jun 29, 2023Electrical system. Electronic Vehicle Information Center (EVIC) Switch Inoperative The customer may experience one or more of the following: ? Steering Wheel EVIC Switch used to Navigate Cluster Menu is Inoperative. ? No Illumination. ? No Response to button press. This bulletin involves performing a power reset to activate/awaken the EVIC buttons.

← All problems reported for the 2023 Ram 2500