2023 Ram 2500 Technical Service Bulletins

356 technical service bulletins (TSBs) are on record for the 2023 Ram 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10241050Jun 28, 2023Electrical system, Equipment. FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
• 10241049Jun 28, 2023Electrical system, Equipment. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
• 10241121Jun 24, 2023Transmission and drivetrain, Engine cooling. Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
• 10241148Jun 23, 2023Visibility (wipers, defrost, mirrors), Electrical system. Power wndow switch passenger
• 10241058Jun 21, 2023Electrical system, Equipment. Customer Satisfaction Notification 70A - Radio Date/Time Update
• 10241026Jun 21, 2023Body and structure, Other or unknown. Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
• 10241101Jun 17, 2023Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Longer crank time than normal. ? Transmission overheat conditions with a message displayed in cluster stating "Transmission oil temperature is too hot". This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
• 10241076Jun 9, 2023Electrical system. Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the…
• 10241065Jun 6, 2023Engine cooling, Electrical system. Engine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0642 - Sensor Reference Voltage 1 Circuit Low. ? P0652 - Sensor Reference Voltage 2 Low. ? P06D3 - Sensor Reference Voltage 5 Circuit Low. ? P0102 - Mass Air Flow…
• 10240000May 18, 2023Equipment. B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10240030May 12, 2023Engine cooling. Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236873Apr 22, 2023Electrical system. Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
• 10236871Apr 20, 2023Electrical system. Ambient Temperature Sensor Servicing.
• 10236804Apr 20, 2023Equipment. 3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at…
• 10236869Apr 19, 2023Transmission and drivetrain, Engine cooling. Ratchet Type Click, Clicking Noise Heard In Four Wheel Drive (4WD) While Turning.
• 10236933Apr 15, 2023Engine cooling, Equipment. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10236908Apr 13, 2023Electrical system. Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? When customer turn on the vehicle after deep sleep, wrong splash screen appears. This bulletin involves reprogramming the IPC with the latest available software.
• 10236857Apr 7, 2023Electrical system. Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96
• 10236967Apr 5, 2023Equipment. Fca caribbean warranty operations newsletter
• 10236799Apr 4, 2023Visibility (wipers, defrost, mirrors), Electrical system. Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace…
• 10247955Feb 16, 2023Back-over prevention (rear camera). Uconnect Box Require Service Message
• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10248019Feb 14, 2023Brakes, Wheels, Back-over prevention (rear camera), Other or unknown…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10234492Feb 14, 2023Back-over prevention (rear camera), Wheels, Brakes, Steering, Other or…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10247938Feb 2, 2023Back-over prevention (rear camera), Wheels. Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.
• 10234411Feb 2, 2023Back-over prevention (rear camera), Wheels. Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.
• 10247969Feb 1, 2023Electrical system. Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)
• 10234442Feb 1, 2023Electrical system. Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)
• 10231807Jan 26, 2023Back-over prevention (rear camera). Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA…
• 10231741Jan 25, 2023Back-over prevention (rear camera). Backup Camera Blue Screen After Flat Bed Install
• 10231739Jan 24, 2023Equipment. Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.
• 10231735Jan 23, 2023Transmission and drivetrain, Brakes, Visibility (wipers, defrost, mirrors)…. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 10231722Jan 13, 2023Equipment. Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
• 10231748Jan 12, 2023Equipment. Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
• 10231721Jan 6, 2023Equipment. Customer Indicates Heat Is Blowing Warm Not Hot.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10231712Jan 5, 2023Back-over prevention (rear camera), Exterior lighting. Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
• 10229768Dec 21, 2022Fuel system. Upgrading To A Larger Capacity Fuel Tanks
• 10229759Dec 16, 2022Engine cooling, Fuel system. Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.
• 10229810Dec 15, 2022Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market.
• 10229748Dec 8, 2022Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 10229740Dec 3, 2022Equipment, Electrical system. Weather App May Freeze, Lockup Or Has Error Loading
• 10230413Nov 28, 2022Visibility (wipers, defrost, mirrors). Seal, Sunroof
• 10230412Nov 28, 2022Electrical system. SENSOR Intrusion Module
• 10230411Nov 28, 2022Engine cooling. Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
• 10225951Sep 14, 2022Electrical system, Other or unknown, Body and structure. CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
• 10225287Aug 19, 2022Body and structure, Other or unknown. Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

← All problems reported for the 2023 Ram 2500