2013 Ram 3500 Technical Service Bulletins

535 technical service bulletins (TSBs) are on record for the 2013 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224642Apr 9, 2016Electrical system. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10218068Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10215102Apr 9, 2016Engine cooling. This bulletin involves replacing the engine assembly.
• 10138953Apr 9, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10224626Apr 1, 2016Fuel system, Exterior lighting, Electrical system. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10218119Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10215153Apr 1, 2016Fuel system. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and,
• 10140170Apr 1, 2016Engine cooling. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10074936Apr 1, 2016Engine. Summary to be provided on a future date.
• 10140211Mar 22, 2016Latches, locks and linkages, Seats. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock.
• 10142203Mar 15, 2016Equipment, Electrical system. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. ·…
• 10140234Mar 11, 2016Exterior lighting, Electrical system. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10140228Mar 9, 2016Visibility (wipers, defrost, mirrors). Turn Signal, Outside Rearview Mirror The Turn Signal in the outside rearview mirror has been revised. Ensure it visually matches the Turn Signal on the opposite mirror. If not, both sides will need to be replaced.
• 10139827Mar 9, 2016Visibility (wipers, defrost, mirrors). Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced
• 10139826Mar 9, 2016Exterior lighting. Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.
• 10141320Mar 4, 2016Electrical system, Engine. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories:
• 10141316Mar 3, 2016Engine cooling, Equipment. Cummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
• 10141310Feb 26, 2016Equipment. Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit
• 10218028Feb 16, 2016Electrical system. Incorrect Instrument Cluster Displays.
• 10215062Feb 16, 2016Electrical system. Incorrect Instrument Cluster Displays.
• 10074221Feb 16, 2016Electrical system. Summary to be provided on a future date.
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10218012Dec 10, 2015Seat belts, Brakes, Electrical system. Anti Lock Brake (ABS) Module System Enhancements.
• 10215046Dec 10, 2015Brakes. Anti Lock Brake (ABS) Module System Enhancements.
• 10160034Dec 10, 2015Electrical system, Brakes, Electronic stability control. Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic…
• 10159962Nov 26, 2015Engine cooling, Equipment. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10159952Nov 21, 2015Engine cooling. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10159935Nov 13, 2015Electrical system, Equipment. RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio. A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted.
• 10159916Nov 7, 2015Engine cooling, Electrical system, Equipment, Transmission and drivetrain. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for the following conditions. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: ? U1A24 - Lost Communication With Ammonia Sensor.
• 10218058Nov 5, 2015Electrical system. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
• 10215092Nov 5, 2015Equipment, Electrical system. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
• 10159909Nov 5, 2015Electrical system. Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body…
• 10218136Oct 31, 2015Engine cooling. This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.
• 10217440Oct 31, 2015Exterior lighting, Electrical system, Brakes, Fuel system, Back-over…. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia…
• 10216202Oct 31, 2015Exterior lighting, Fuel system, Back-over prevention (rear camera), Brakes…. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia…
• 10215170Oct 31, 2015Engine cooling. This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software.
• 10151783Oct 31, 2015Electrical system, Engine, Fuel system, Brakes. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia…
• 10074949Oct 31, 2015Electrical system. Summary to be provided on a future date.
• 10217437Oct 30, 2015Seats, Steering, Back-over prevention (rear camera), Wheels, Brakes…. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may…
• 10216199Oct 30, 2015Electrical system, Back-over prevention (rear camera), Steering, Wheels…. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may…
• 10151780Oct 30, 2015Equipment, Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may…
• 10217378Oct 28, 2015Equipment. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10216140Oct 28, 2015Engine cooling, Equipment. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10151721Oct 28, 2015Engine, Engine cooling. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information.
• 10151698Oct 28, 2015Steering. Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015…
• 10151697Oct 23, 2015Body and structure. Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015…
• 10151696Oct 23, 2015Engine. Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using…
• 10151695Oct 22, 2015Equipment. Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open…
• 10217371Oct 21, 2015Equipment. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair

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