2013 Ram 3500 Technical Service Bulletins

535 technical service bulletins (TSBs) are on record for the 2013 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10148946Aug 1, 2015Equipment. Warranty Operations Newsletter Volume 1, Issue 6
• 10149698Jul 25, 2015Transmission and drivetrain. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for the following conditions. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: ? U1A24 - Lost Communication With Ammonia Sensor.
• 10149678Jul 16, 2015Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become…
• 10144802Mar 3, 2015Engine, Transmission and drivetrain. Flash: AS69RC/AS66RC Transmission Shift And Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. Vehicles equipped with an AS69RC automatic transmission (sales code DF2) ? Less than desired towing performance while using cruise control. ?
• 10229204Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10223625Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10221538Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10144898Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10057768Jan 1, 2015Electrical system. Chrysler 2013 ram pickup truck(2500 series) (d2) ram pick up truck (3500 series) : tsb contains an owner notification letter. Select document search button below. Emissions recall on the diesel particulate filter wiring, which only applies to 6.7l cummins diesel engine.
• 10229985Dec 20, 2014Transmission and drivetrain, Electrical system. reprogramming the Powertrain Control Module (PCM) with new software.
• 10221090Dec 20, 2014Brakes, Fuel system, Transmission and drivetrain, Exterior lighting, Back-over…. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults…
• 10139920Dec 20, 2014Transmission and drivetrain, Electrical system. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs).
• 10229897Dec 12, 2014Electrical system, Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been…
• 10221065Dec 12, 2014Exterior lighting, Body and structure, Electrical system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been…
• 10139895Dec 12, 2014Electrical system, Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been…
• 10062968Dec 12, 2014Fuel system, Other or unknown. Summary to be provided on a future date.
• 10231989Nov 26, 2014Electrical system, Transmission and drivetrain. Powertrain Diagnostic And System Enhancements
• 10218233Nov 26, 2014Transmission and drivetrain, Electrical system, Exterior lighting. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: ?
• 10139866Nov 26, 2014Transmission and drivetrain. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10062959Nov 26, 2014Electrical system. Summary to be provided on a future date.
• 10057217Nov 18, 2014Suspension. Chrysler: 2014 ram cab chassis: repairs on the rear stabilzer bar are reimbursable within the guidelines of the warranty which only applies to 2013-2014 model vehcles.
• 10231999Nov 14, 2014Electrical system, Engine cooling. 6.7L Diagnostic and System Improvements
• 10231993Nov 14, 2014Transmission and drivetrain, Electrical system. 6.7L Diagnostic and System Improvements
• 10231991Nov 14, 2014Electrical system. Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination
• 10218208Nov 14, 2014Fuel system, Transmission and drivetrain, Exterior lighting, Electrical…. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories.Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following…
• 10218207Nov 14, 2014Electrical system, Engine cooling, Transmission and drivetrain. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These Faults Are Currently…
• 10218203Nov 14, 2014Fuel system, Transmission and drivetrain. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient…
• 10139841Nov 14, 2014Engine cooling. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories.Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following…
• 10139840Nov 14, 2014Transmission and drivetrain. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs).
• 10139836Nov 14, 2014Fuel system. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient…
• 10063752Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10063313Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10063255Nov 14, 2014Electrical system. Summary to be provided on a future date.
• 10231979Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly
• 10218199Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
• 10139832Nov 13, 2014Visibility (wipers, defrost, mirrors). Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
• 10062931Nov 13, 2014Electrical system. Summary to be provided on a future date.
• 10218178Nov 5, 2014Engine cooling, Transmission and drivetrain. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10139712Nov 5, 2014Engine cooling. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat.
• 10057419Nov 1, 2014Brakes. Chrysler: see document search button for owner letter. An intermittent loss of electronic stability control (esc) and/or anti lock brake system (abs) and speedometer is due to software issue that must be reprogrammed. Model 2013-14 ram 2500, 3500, 4500, 5500.
• 10057216Nov 1, 2014Electrical system. Chrysler: 2013-2014 ram cab chassis series: pdc cover. See document search button for owners letter.
• 10057214Nov 1, 2014Electrical system. Chrysler: 2013-2014 ram pickup truck, chassis 3500/2500 series. See document search button for owners letter.
• 10057213Nov 1, 2014Electrical system. Chrysler: 2013-2014 ram pickup, chassis 3500/2500 series: the speedometer software needs to be updated, reprogramming of the abs module software is highly recommended.
• 10229927Oct 31, 2014Electrical system. Diesel Message Display In the Cluster May Have Overlapping Text
• 10139817Oct 31, 2014Electrical system. Flash: Diesel Message Display In the Cluster May Have Overlapping Text This Bulletin involves updating the Instrument Panel Cluster (IPC) software. A customer may notice that some of the text in the cluster for the Diesel Exhaust Fluid (DEF) reminder is overlapping.
• 10062117Oct 31, 2014Electrical system. Summary to be provided on a future date.
• 10229928Oct 30, 2014Equipment. RG3 RG4 RJ3 RJ4 Radio Enhancements
• 10139812Oct 30, 2014Back-over prevention (rear camera), Steering, Brakes, Electrical system…. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling…
• 10221029Sep 19, 2014Fuel system. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.

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