2013 Ram 3500 Technical Service Bulletins

535 technical service bulletins (TSBs) are on record for the 2013 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139749Sep 19, 2014Fuel system, Engine cooling. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
• 10064541Sep 19, 2014Engine cooling. Summary to be provided on a future date.
• 10221007Sep 6, 2014Engine. Information: P207F P1C70 And SCR Inducement Strategy
• 10139607Sep 6, 2014Equipment. Information: P207F P1C70 And SCR Inducement Strategy
• 10139680Aug 1, 2014Equipment. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
• 10217731Jul 31, 2014Brakes, Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10217730Jul 31, 2014Equipment, Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature…
• 10141246Jul 31, 2014Back-over prevention (rear camera), Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10141245Jul 31, 2014Equipment. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature…
• 10217712Jul 19, 2014Engine cooling. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC.
• 10141227Jul 19, 2014Engine. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC.
• 10063335Jul 19, 2014Engine. Summary to be provided on a future date.
• 10217709Jul 15, 2014Electrical system, Equipment, Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10141224Jul 15, 2014Engine. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10063797Jul 11, 2014Body and structure. Summary to be provided on a future date.
• 10139662Jun 6, 2014Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10056046Jun 6, 2014Engine. On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit.
• 10055429May 20, 2014Transmission and drivetrain. Dodge: repair procedure provided due to multiple diagnostic trouble codes (dtc), the malfunction indicator lamp (mil) illuminated, with the powertrain control module (pcm) new software. Model 2014 dodge ram pick up.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218817Apr 22, 2014Other or unknown, Electrical system, Equipment. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10217976Apr 22, 2014Other or unknown, Electrical system. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10139650Apr 22, 2014Equipment. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10229854Apr 12, 2014Engine cooling, Electrical system, Transmission and drivetrain. Diagnostic and System Improvements
• 10218803Apr 12, 2014Transmission and drivetrain, Fuel system, Electrical system. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Transmission Faults. These Faults Are Currently Tripped As A One…
• 10217962Apr 12, 2014Electrical system, Transmission and drivetrain. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Transmission Faults. These Faults Are Currently Tripped As A One…
• 10139637Apr 12, 2014Transmission and drivetrain, Fuel system, Electrical system. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Transmission Faults. These Faults Are Currently Tripped As A One…
• 10063314Apr 12, 2014Electrical system. Summary to be provided on a future date.
• 10137018Mar 28, 2014Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute…
• 10136986Mar 5, 2014Equipment. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not…
• 10136985Mar 4, 2014Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set.
• 10136973Feb 25, 2014Equipment. Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.
• 10136969Feb 22, 2014Equipment. RA2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring.
• 10062103Feb 22, 2014Electrical system. Summary to be provided on a future date.
• 10136967Feb 20, 2014Transmission and drivetrain, Fuel system. Flash: Doser Module, MIL Illumination P208D and or P202E This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. FLASH PCM SERVICE BULLETIN 18-018-13 REV. B (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR PICKUP TRUCKS FLASH PCM SERVICE BULLETIN 18-025-13 REV.
• 10063256Feb 20, 2014Electrical system. Summary to be provided on a future date.
• 10136960Feb 15, 2014Electrical system, Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set.
• 10136957Feb 15, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they may have experienced any of the following: ? Harsh 2 - 1 downshift ? Delayed shifts while shifting from neutral to drive, neutral to reverse or park to reverse ? Audible squawk noise while the truck is shifting from 4-3 ?
• 10069241Feb 15, 2014Electrical system. Summary to be provided on a future date.
• 10055426Feb 15, 2014Engine cooling. Dodge: some trucks have no start or hard condition due to gelling of fuel in cold ambient temperature and cause the fuel filter heater, frame mounted, not to function properly. Model 2013-2014 ram pu (2500), (3500), cab chassis (3500), (4500), (5500).
• 10136951Feb 12, 2014Electrical system, Fuel system. Diesel Message Display In the Cluster May Have Overlapping Text This Bulletin involves replacing the Instrument Panel Cluster (IPC). A customer may notice that some of the text in the cluster for the Diesel Exhaust Fluid (DEF) reminder is overlapping.
• 10062118Feb 12, 2014Electrical system. Summary to be provided on a future date.
• 10136927Jan 30, 2014Electrical system, Steering. Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.
• 10136921Jan 24, 2014Equipment. RA2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring.
• 10062105Jan 24, 2014Equipment. Summary to be provided on a future date.
• 10136919Jan 23, 2014Engine cooling. Weld Length on Exhaust Hanger Bracket Too Short This bulletin involves inspecting the Selective Catalytic Reduction (SCR) inlet exhaust hanger bracket weld length and increase the weld length if too short. The exhaust inlet hanger bracket on suspect vehicles may have the weld securing the bracket to the hanger too short. A short weld may lead to premature hanger failure.
• 10055371Jan 17, 2014Engine cooling. Dodge: engine control module (ecm/pcm) needs to be erased and reprogrammed with new software. Model 2014 ram chassis 3500, 4500, 5500.
• 10218145Jan 16, 2014Transmission and drivetrain. Powertrain Diagnostic And System Enhancements.
• 10215179Jan 16, 2014Transmission and drivetrain. Powertrain Diagnostic And System Enhancements.

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