2014 Ram 3500 Technical Service Bulletins

573 technical service bulletins (TSBs) are on record for the 2014 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217729Jul 31, 2014Equipment. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
• 10141246Jul 31, 2014Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10141245Jul 31, 2014Equipment. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature…
• 10141244Jul 31, 2014Equipment. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
• 10062702Jul 31, 2014Equipment. Summary to be provided on a future date.
• 10217713Jul 19, 2014Electrical system. PTO Feature Function Improvement Customers are not able to select Power Take Off (PTO) functionality because the option selection menu is missing from the Commercial menu (EVIC selection). This bulletin involves reconfiguring the vehicle.
• 10217712Jul 19, 2014Engine cooling. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC.
• 10141228Jul 19, 2014Electrical system. PTO Feature Function Improvement Customers are not able to select Power Take Off (PTO) functionality because the option selection menu is missing from the Commercial menu (EVIC selection). This bulletin involves reconfiguring the vehicle.
• 10141227Jul 19, 2014Engine. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC.
• 10063337Jul 19, 2014Body and structure. Summary to be provided on a future date.
• 10063335Jul 19, 2014Engine. Summary to be provided on a future date.
• 10217709Jul 15, 2014Equipment, Electrical system, Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10141224Jul 15, 2014Engine. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10063797Jul 11, 2014Body and structure. Summary to be provided on a future date.
• 10139662Jun 6, 2014Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
• 10056046Jun 6, 2014Engine. On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit.
• 10056036May 1, 2014Electrical system, Equipment. Dodge: see document search button owner letter. A slow or no passive entry response, or response to remote keyless entry (rkf), is due to radio frequency hub module software programming and needs new software program.
• 10229871Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218783Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10218817Apr 22, 2014Other or unknown, Electrical system, Equipment. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10217976Apr 22, 2014Electrical system, Other or unknown. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10139650Apr 22, 2014Equipment. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a…
• 10229860Apr 17, 2014Transmission and drivetrain. Transmission Shift Enhancements
• 10218813Apr 17, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
• 10217972Apr 17, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
• 10139646Apr 17, 2014Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
• 10069312Apr 17, 2014Electrical system. Summary to be provided on a future date.
• 10218807Apr 16, 2014Transmission and drivetrain, Exterior lighting, Back-over prevention (rear…. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10217966Apr 16, 2014Electrical system, Transmission and drivetrain. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10139641Apr 16, 2014Transmission and drivetrain. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10218797Apr 9, 2014Body and structure. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10217956Apr 9, 2014Electrical system. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10139631Apr 9, 2014Electrical system, Back-over prevention (rear camera). Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10062176Apr 9, 2014Back-over prevention (rear camera). Summary to be provided on a future date.
• 10137018Mar 28, 2014Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute…
• 10137013Mar 22, 2014Back-over prevention (rear camera). Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit This bulletin involves placing the missing wire harnesses in the glove box for later installation. Tailgate keyless entry with back-up camera wiring kit missing from glove box.
• 10062167Mar 22, 2014Back-over prevention (rear camera). Summary to be provided on a future date.
• 10137002Mar 13, 2014Electrical system. Missing: Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harness jumper in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper missing from glove box.
• 10062161Mar 13, 2014Electrical system. Summary to be provided on a future date.
• 10136997Mar 11, 2014Electrical system, Equipment. Flash: Front Defrost Button Does Not Respond At Times This bulletin involves selectively erasing and reprogramming the HVAC control module with new software. Customers may experience a situation where the touch screen climate controls may ignore the first press of the front defrost button if it is the first climate button pressed after ignition ON. The second press of the front defrost button works correctly.
• 10064507Mar 11, 2014Electrical system. Summary to be provided on a future date.
• 10136987Mar 5, 2014Electrical system. Flash: Inaccurate Outside Temperature Display This bulletin involves updating the Drivers and Passengers Door Module (DDM and PDM) if required. The customer may notice that the temperature display will be cooler than the actual outside temperature, up to 20F degree lower. This condition is more noticeable the colder the temperature gets.
• 10136986Mar 5, 2014Equipment. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not…
• 10062140Mar 5, 2014Electrical system. Summary to be provided on a future date.
• 10136985Mar 4, 2014Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set.
• 10136973Feb 25, 2014Equipment. Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.
• 10136967Feb 20, 2014Fuel system, Transmission and drivetrain. Flash: Doser Module, MIL Illumination P208D and or P202E This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. FLASH PCM SERVICE BULLETIN 18-018-13 REV. B (OR LATER BULLETIN) SHOULD BE PERFORMED IN CONJUNCTION WITH THIS SERVICE BULLETIN FOR PICKUP TRUCKS FLASH PCM SERVICE BULLETIN 18-025-13 REV.
• 10063256Feb 20, 2014Electrical system. Summary to be provided on a future date.
• 10136960Feb 15, 2014Fuel system, Electrical system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set.

← All problems reported for the 2014 Ram 3500