2014 Ram 3500 Technical Service Bulletins

573 technical service bulletins (TSBs) are on record for the 2014 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10229248May 30, 2015Back-over prevention (rear camera), Fuel system. Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may…
• 10148941May 30, 2015Engine cooling. Diesel Exhaust Fluid (DEF) Level Gauge Inaccurate Or Stuck This bulletin involves verifying the correct DEF level in the tank and if necessary, replacing the DEF pump module. A small number of customers may comment that their DEF level gauge is stuck for long periods of time or is erratic. The customer may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may…
• 10148920May 20, 2015Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P2281…
• 10057933Apr 29, 2015Engine. Chrysler 2014-2015 dodge ram 2500, 3500 4500/5500 pickup , cab chassis. Bulletin information regarding knocking noise coming from the engine after vehicle sitting overnight. Engine replacement is required.
• 10150544Apr 18, 2015Engine cooling. Knocking Noise From Engine After Sitting Overnight This bulletin involves evaluating the engine for cold start knocking noise typically after an overnight cold soak. Some engines during this build period may have been built with incorrect piston wrist pins. The wrist pins will cause an audible knocking noise upon start up. The knocking noise will typically reduce after approximately 30 minutes of idle time. Engine…
• 10144861Mar 28, 2015Tires. Service Tire Pressure System Message This bulletin involves replacing all of the Tire Pressure Module (TPM) sensors. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under…
• 10144856Mar 27, 2015Exterior lighting. Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed. The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.
• 10057932Mar 27, 2015Electrical system. Chrysler 2014-2015 ram1500, ram 2500, ram3500 pickup, ram4500/5500cab chassis, ram 3500 cab chassis: bulletin information regarding auto headlamp enhancements, checking tunnel detection values and performing a vehicle reconfiguration if needed.
• 10144802Mar 3, 2015Engine, Transmission and drivetrain. Flash: AS69RC/AS66RC Transmission Shift And Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. Vehicles equipped with an AS69RC automatic transmission (sales code DF2) ? Less than desired towing performance while using cruise control. ?
• 10219770Mar 1, 2015Engine cooling. Customer satisfaction notification P30 Engine Oil Filter Adapter
• 10209641Mar 1, 2015Equipment, Engine cooling. Customer satisfaction notification P30 Engine Oil Filter Adapter
• 10229204Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10223625Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10221538Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10144898Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10229197Feb 20, 2015Back-over prevention (rear camera), Exterior lighting, Brakes, Electrical system. Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under…
• 10223618Feb 20, 2015Tires. Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under…
• 10221531Feb 20, 2015Exterior lighting, Back-over prevention (rear camera), Electrical system, Brakes. Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under…
• 10144891Feb 20, 2015Tires. Service Tire Pressure System Message This bulletin involves inspecting and replacing the Tire Pressure Module (TPM) sensor if required. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): NOTE: The cluster will always display the low tire indicator if the tire pressure is under…
• 10148592Jan 22, 2015Electrical system. Flash: Incorrect Language Displayed In The Cluster This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with updated software. The customer may notice when trying to switch the language from English to Spanish/French, only the radio will display the correct language. The cluster will still display English.
• 10229912Dec 18, 2014Transmission and drivetrain, Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows:Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs).
• 10229908Dec 18, 2014Transmission and drivetrain, Electrical system. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs).
• 10221081Dec 18, 2014Fuel system, Exterior lighting, Back-over prevention (rear camera), Electrical…. Flash: 6.7L Diagnostic And System Improvements Bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows:Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed…
• 10221077Dec 18, 2014Electrical system, Fuel system, Transmission and drivetrain, Brakes, Body and…. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs).
• 10139911Dec 18, 2014Electrical system, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows:Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs).
• 10139907Dec 18, 2014Engine cooling. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs).
• 10057223Dec 18, 2014Electrical system. Dodge ram: 2014 3500/4500 cab chassis this bulletin specifies the reprogramming and erasing of the new engine control module software.
• 10229906Dec 17, 2014Suspension. Service Bulletin/RRT 17-008-14/14-096 Superseded By Customer Satisfaction Notification (CSN) P33 Refer to service procedures outlined in CSN P33.
• 10221075Dec 17, 2014Electrical system, Engine. Service Bulletin/RRT 17-008-14/14-096 Superseded By Customer Satisfaction Notification (CSN) P33 Refer to service procedures outlined in CSN P33.
• 10139905Dec 17, 2014Equipment. Service Bulletin/RRT 17-008-14/14-096 Superseded By Customer Satisfaction Notification (CSN) P33 Refer to service procedures outlined in CSN P33.
• 10062987Dec 17, 2014Suspension. Summary to be provided on a future date.
• 10229897Dec 12, 2014Electrical system, Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been…
• 10221065Dec 12, 2014Exterior lighting, Body and structure, Electrical system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been…
• 10139895Dec 12, 2014Electrical system, Fuel system. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been…
• 10062968Dec 12, 2014Fuel system, Other or unknown. Summary to be provided on a future date.
• 10229887Dec 9, 2014Electrical system, Transmission and drivetrain. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB).
• 10221055Dec 9, 2014Exterior lighting, Transmission and drivetrain, Electrical system. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB).
• 10139885Dec 9, 2014Transmission and drivetrain. Flash: Powertrain System Improvements/Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. These enhancements are listed by vehicle application.DS vehicles equipped with a 3.6L engine (sales code ERB).
• 10229880Dec 3, 2014Back-over prevention (rear camera). Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
• 10221048Dec 3, 2014Back-over prevention (rear camera). Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
• 10139878Dec 3, 2014Engine cooling. Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
• 10062967Dec 3, 2014Engine cooling. Summary to be provided on a future date.
• 10057418Dec 1, 2014Suspension. Chrysler: see document search button for owner letter. On some trucks, at time of assembly, the rear stabilizer bar assembly was not installed. Model 2014 ram 3500.
• 10057212Dec 1, 2014Suspension. Chrysler: ram 3500 cab chassis: rear stabilizer bar assembly installation. See document search button for owners letter.
• 10057211Dec 1, 2014Suspension. Chrysler: 2014 ram 3500 cab chassis: the above vehicles does not have the rear stabilizer bar assembly. Rear assembly bar must be installed on the 2,200 vehicles.
• 10231981Nov 21, 2014Suspension, Electronic stability control. Flash: Air Suspension Message Battery Voltage Low
• 10218218Nov 21, 2014Suspension, Electronic stability control, Electrical system, Other or unknown. Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height.
• 10139851Nov 21, 2014Suspension. Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height.
• 10062933Nov 21, 2014Electrical system. Summary to be provided on a future date.
• 10231988Nov 18, 2014Suspension. Rear Stabilizer Bar Missing

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