2016 Ram 3500 Technical Service Bulletins

490 technical service bulletins (TSBs) are on record for the 2016 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10181475May 21, 2016Engine, Electrical system, Fuel system, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following DTCs have been changed from a one trip fault to a two trip fault: · P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid)…
• 10141275May 21, 2016Engine cooling, Engine, Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following DTCs have been changed from a one trip fault to a two trip fault: · P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid)…
• 10228096May 11, 2016Electrical system, Exterior lighting. CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks. Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired.
• 10220478May 11, 2016Transmission and drivetrain. Cable assembly. Power sliding backlite.
• 10191449May 11, 2016Electrical system. Cable assembly. Power sliding backlite.
• 10181454May 11, 2016Electrical system, Equipment, Engine cooling. CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks. Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired.
• 10140226May 6, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140249May 4, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to…
• 10218310May 3, 2016Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio…
• 10140261May 3, 2016Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio…
• 10140248May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10140227May 3, 2016Equipment. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
• 10076514May 3, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL…
• 10076293May 3, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL…
• 10224663Apr 22, 2016Exterior lighting. Headlamps May Be Out Of Adjustment Or Alignment
• 10224659Apr 22, 2016Electrical system. This Bulletin involves updating the (ASCM) software.
• 10139963Apr 22, 2016Exterior lighting. Headlamps May Be Out Of Adjustment Or Alignment This bulletin involves adjusting the headlamps to specified alignment. The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
• 10139959Apr 22, 2016Suspension. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message Battery Voltage Low - Start Engine to Change Ride Height which appears in the Electronic Vehicle Information Center (EVIC).
• 10076507Apr 22, 2016Electrical system, Exterior lighting. SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment. OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
• 10076503Apr 22, 2016Electrical system, Suspension. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements SYMPTOM/CONDITION: A customer may describe the following: · **Cluster stays awake after ignition is turned off for 10 minutes or more.** · False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and…
• 10076286Apr 22, 2016Exterior lighting. SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment. OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
• 10076282Apr 22, 2016Suspension, Electrical system. SUBJECT: Flash: Air Suspension Control Module (ASCM) System Enhancements OVERVIEW: This Bulletin involves updating the (ASCM) software. SYMPTOM/CONDITION: A customer may describe the following: • **Cluster stays awake after ignition is turned off for 10 minutes or more.** • False message “Battery Voltage Low - Start Engine to Change Ride Height” which appears in the Electronic Vehicle Information Center (EVIC).
• 10224657Apr 20, 2016Electrical system. Flash: Radio Frequency Hub Module (RFHM) Enhancement
• 10139957Apr 20, 2016Equipment, Electrical system. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10076501Apr 20, 2016Equipment, Electrical system. SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10076280Apr 20, 2016Equipment. SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
• 10224672Apr 19, 2016Equipment. Center Console Lid Binding
• 10219712Apr 19, 2016Body and structure. The customer may describe scratches on the driver?s side of roof.
• 10219694Apr 19, 2016Body and structure. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10209583Apr 19, 2016Body and structure. The customer may describe scratches on the driver?s side of roof.
• 10209545Apr 19, 2016Back-over prevention (rear camera), Equipment. This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
• 10139972Apr 19, 2016Body and structure. Roof Damage Repair This bulletin involves identifying and repairing scratches in the paint on left side of roof. The customer may describe scratches on the driver?s side of roof.
• 10139971Apr 19, 2016Equipment. Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10076542Apr 19, 2016Body and structure. SYMPTOM/CONDITION: The customer may describe scratches on the driver’s side of roof.
• 10076541Apr 19, 2016Equipment. SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
• 10218105Apr 8, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215139Apr 8, 2016Electrical system, Transmission and drivetrain. Diagnostic And System Improvements.
• 10138956Apr 8, 2016Electrical system, Transmission and drivetrain, Equipment, Engine cooling. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. DTCs have been changed from a one trip fault to a two trip fault: · **P0421 - Catalyst 1 Efficiency Below Threshold Bank 1.** · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid) Reductant…
• 10074923Apr 8, 2016Electrical system. Summary to be provided on a future date.
• 10224627Apr 2, 2016Exterior lighting, Fuel system, Back-over prevention (rear camera). Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. · P208D - (Diesel Exhaust…
• 10218120Apr 2, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10140171Apr 2, 2016Engine cooling. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: · P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. · P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. · P208D - (Diesel Exhaust…
• 10074937Apr 2, 2016Engine. Summary to be provided on a future date.
• 10224619Mar 30, 2016Transmission and drivetrain, Fuel system, Brakes. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
• 10218106Mar 30, 2016Transmission and drivetrain. Diagnostic And System Improvements.
• 10215140Mar 30, 2016Equipment, Electrical system. Diagnostic And System Improvements.
• 10140163Mar 30, 2016Transmission and drivetrain. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

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